Title: The job description of a waiter in Ratu Ratih Café at Hotel Sahid Jaya Solo
Abstract:ABSTRACT
This report is based on the job training in Sahid Jaya Hotel Solo. The job
training was from 22 April until 22 June 2009. The objectives of the report are to
describe the job descript...ABSTRACT
This report is based on the job training in Sahid Jaya Hotel Solo. The job
training was from 22 April until 22 June 2009. The objectives of the report are to
describe the job description of a waiter in Ratu Ratih Cafe.
A waiter in Ratu Ratih Cafe has two main duties, first is completing pre set
up preparation and second, completing general set up. The pre-set up preparation
includes polishing cutleries, cups and goblets water, while general set up includes
breakfast set up, diner-lunch set up and handling the guest. To give good service
to the guest requires good performance and style. Guest’s satisfaction indicates
the quality of service from waiters.Read More
Publication Year: 2010
Publication Date: 2010-01-01
Language: en
Type: dissertation
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