Title: San Joaquin Regional Transit District: "Hopper" Deviated Fixed-Route Service
Abstract: This paper describes the use of a “Hopper” deviated fixed-route service in the San Joaquin (California) Regional Transit District (RTD). San Joaquin Regional Transit District (RTD) is the primary public transportation provider for San Joaquin County, located in California’s Central Valley. The authors stress that, during a time of shrinking budgets, transit agencies need to be creative and innovative in designing and promoting services. RTD faced constraints and challenges including initial resistance from customers and stakeholders, time, and funding constraints. Despite these, RTD successfully achieved its objectives of complying with its enabling legislation, improving service efficiency, maintaining on-time performance, and increasing service satisfaction through the Hopper service. This service model is also consistent with RTD’s overarching goal of providing the best level of service to the highest number of people within its financial means. RTD’s service area, covering over 1,400 square miles, has a population of over 680,000 residents. RTD’s ridership has exceeded four million annually since 2007. The services RTD provides are: traditional metropolitan bus service for the City of Stockton, commuter service, intercity service, Dial-A-Ride (DAR) service, and “Hopper” deviated fixed-route service.
Publication Year: 2012
Publication Date: 2012-01-01
Language: en
Type: article
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