Abstract: This article's purposes are (1) to profile current driver job and demographic information, (2) to determine what motivated individuals to choose the truck driving profession, (3) to determine what drivers say needs to change if their current carriers intend to keep them employed for the long term, and (4) to offer strategic advice regarding company policies that can significantly improve driver retention rates. Data analyzed in this study were derived from a 1995 national mail survey of 1,464 drivers at 57 for-hire TL dry van, flatbed, refrigerated, and tank carriers. Motivating this research is the recognition that successful driver retention solutions have the potential to improve driver satisfaction and loyalty, reduce disruptions and tensions at home caused by job changes, improve carrier profitability, expedite shipping, and enhance highway safety. Thus, drivers, their families, carriers, shippers, and society stand to reap substantial benefits from increasing driver job satisfaction to reduce turnover.
Publication Year: 1996
Publication Date: 1996-01-01
Language: en
Type: article
Access and Citation
Cited By Count: 75
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