Publication Information

{'id': 'https://openalex.org/W3122093994', 'doi': None, 'title': "The Credibility of Municipal Service and its Evaluation on the Citizen's Perception", 'display_name': "The Credibility of Municipal Service and its Evaluation on the Citizen's Perception", 'publication_year': 2010, 'publication_date': '2010-01-01', 'ids': {'openalex': 'https://openalex.org/W3122093994', 'mag': '3122093994'}, 'language': 'en', 'primary_location': {'is_oa': False, 'landing_page_url': 'https://ideas.repec.org/p/nsu/apasro/188.html', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S4306502576', 'display_name': 'Apas Papers', 'issn_l': None, 'issn': None, 'is_oa': False, 'is_in_doaj': False, 'is_core': False, 'host_organization': None, 'host_organization_name': None, 'host_organization_lineage': [], 'host_organization_lineage_names': [], 'type': 'journal'}, 'license': None, 'license_id': None, 'version': 'submittedVersion', 'is_accepted': False, 'is_published': False}, 'type': 'article', 'type_crossref': 'posted-content', 'indexed_in': [], 'open_access': {'is_oa': False, 'oa_status': 'closed', 'oa_url': None, 'any_repository_has_fulltext': False}, 'authorships': [{'author_position': 'first', 'author': {'id': 'https://openalex.org/A5005534286', 'display_name': 'J. L. Vázquez Burguete', 'orcid': 'https://orcid.org/0000-0003-0804-027X'}, 'institutions': [], 'countries': [], 'is_corresponding': False, 'raw_author_name': 'Jose Luis Vazquez Burguete', 'raw_affiliation_strings': [], 'affiliations': []}, {'author_position': 'middle', 'author': {'id': 'https://openalex.org/A5037640553', 'display_name': 'Ana Lanero Carrizo', 'orcid': 'https://orcid.org/0000-0001-5355-8129'}, 'institutions': [], 'countries': [], 'is_corresponding': False, 'raw_author_name': 'Ana Lanero Carrizo', 'raw_affiliation_strings': [], 'affiliations': []}, {'author_position': 'middle', 'author': {'id': 'https://openalex.org/A5030170062', 'display_name': 'Maria Purification Garcia Miguelez', 'orcid': None}, 'institutions': [], 'countries': [], 'is_corresponding': False, 'raw_author_name': 'Maria Purification Garcia Miguelez', 'raw_affiliation_strings': [], 'affiliations': []}, {'author_position': 'middle', 'author': {'id': 'https://openalex.org/A5065257623', 'display_name': 'Pablo Gutiérrez Rodríguez', 'orcid': 'https://orcid.org/0000-0001-5407-4265'}, 'institutions': [], 'countries': [], 'is_corresponding': False, 'raw_author_name': 'Pablo Gutierrez Rodriguez', 'raw_affiliation_strings': [], 'affiliations': []}, {'author_position': 'last', 'author': {'id': 'https://openalex.org/A5079594440', 'display_name': 'Pedro Cuesta Valiño', 'orcid': 'https://orcid.org/0000-0001-9521-333X'}, 'institutions': [], 'countries': [], 'is_corresponding': False, 'raw_author_name': 'Pedro Cuesta Valino', 'raw_affiliation_strings': [], 'affiliations': []}], 'institution_assertions': [], 'countries_distinct_count': 0, 'institutions_distinct_count': 0, 'corresponding_author_ids': [], 'corresponding_institution_ids': [], 'apc_list': None, 'apc_paid': None, 'fwci': 0.0, 'has_fulltext': False, 'cited_by_count': 0, 'citation_normalized_percentile': {'value': 0.0, 'is_in_top_1_percent': False, 'is_in_top_10_percent': False}, 'cited_by_percentile_year': {'min': 0, 'max': 64}, 'biblio': {'volume': None, 'issue': None, 'first_page': None, 'last_page': None}, 'is_retracted': False, 'is_paratext': False, 'primary_topic': {'id': 'https://openalex.org/T14477', 'display_name': 'Management, Economics, and Public Policy', 'score': 0.9303, 'subfield': {'id': 'https://openalex.org/subfields/1406', 'display_name': 'Marketing'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, 'topics': [{'id': 'https://openalex.org/T14477', 'display_name': 'Management, Economics, and Public Policy', 'score': 0.9303, 'subfield': {'id': 'https://openalex.org/subfields/1406', 'display_name': 'Marketing'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}], 'keywords': [{'id': 'https://openalex.org/keywords/municipal-services', 'display_name': 'Municipal services', 'score': 0.52539617}], 'concepts': [{'id': 'https://openalex.org/C2780224610', 'wikidata': 'https://www.wikidata.org/wiki/Q1530061', 'display_name': 'Credibility', 'level': 2, 'score': 0.9509543}, {'id': 'https://openalex.org/C2779530757', 'wikidata': 'https://www.wikidata.org/wiki/Q1207505', 'display_name': 'Quality (philosophy)', 'level': 2, 'score': 0.6158403}, {'id': 'https://openalex.org/C26760741', 'wikidata': 'https://www.wikidata.org/wiki/Q160402', 'display_name': 'Perception', 'level': 2, 'score': 0.5793172}, {'id': 'https://openalex.org/C122980154', 'wikidata': 'https://www.wikidata.org/wiki/Q205555', 'display_name': 'Feeling', 'level': 2, 'score': 0.5762199}, {'id': 'https://openalex.org/C2777363401', 'wikidata': 'https://www.wikidata.org/wiki/Q6936366', 'display_name': 'Municipal services', 'level': 2, 'score': 0.52539617}, {'id': 'https://openalex.org/C39549134', 'wikidata': 'https://www.wikidata.org/wiki/Q133080', 'display_name': 'Public relations', 'level': 1, 'score': 0.5178159}, {'id': 'https://openalex.org/C2780378061', 'wikidata': 'https://www.wikidata.org/wiki/Q25351891', 'display_name': 'Service (business)', 'level': 2, 'score': 0.5165576}, {'id': 'https://openalex.org/C140781008', 'wikidata': 'https://www.wikidata.org/wiki/Q1221081', 'display_name': 'Service quality', 'level': 3, 'score': 0.48552155}, {'id': 'https://openalex.org/C144133560', 'wikidata': 'https://www.wikidata.org/wiki/Q4830453', 'display_name': 'Business', 'level': 0, 'score': 0.4773605}, {'id': 'https://openalex.org/C88548561', 'wikidata': 'https://www.wikidata.org/wiki/Q347599', 'display_name': 'sort', 'level': 2, 'score': 0.4383219}, {'id': 'https://openalex.org/C17744445', 'wikidata': 'https://www.wikidata.org/wiki/Q36442', 'display_name': 'Political science', 'level': 0, 'score': 0.37319517}, {'id': 'https://openalex.org/C15744967', 'wikidata': 'https://www.wikidata.org/wiki/Q9418', 'display_name': 'Psychology', 'level': 0, 'score': 0.27919567}, {'id': 'https://openalex.org/C162853370', 'wikidata': 'https://www.wikidata.org/wiki/Q39809', 'display_name': 'Marketing', 'level': 1, 'score': 0.24351203}, {'id': 'https://openalex.org/C77805123', 'wikidata': 'https://www.wikidata.org/wiki/Q161272', 'display_name': 'Social psychology', 'level': 1, 'score': 0.24126083}, {'id': 'https://openalex.org/C3116431', 'wikidata': 'https://www.wikidata.org/wiki/Q31728', 'display_name': 'Public administration', 'level': 1, 'score': 0.23296729}, {'id': 'https://openalex.org/C41008148', 'wikidata': 'https://www.wikidata.org/wiki/Q21198', 'display_name': 'Computer science', 'level': 0, 'score': 0.14406475}, {'id': 'https://openalex.org/C199539241', 'wikidata': 'https://www.wikidata.org/wiki/Q7748', 'display_name': 'Law', 'level': 1, 'score': 0.10327947}, {'id': 'https://openalex.org/C138885662', 'wikidata': 'https://www.wikidata.org/wiki/Q5891', 'display_name': 'Philosophy', 'level': 0, 'score': 0.0}, {'id': 'https://openalex.org/C111472728', 'wikidata': 'https://www.wikidata.org/wiki/Q9471', 'display_name': 'Epistemology', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C169760540', 'wikidata': 'https://www.wikidata.org/wiki/Q207011', 'display_name': 'Neuroscience', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C23123220', 'wikidata': 'https://www.wikidata.org/wiki/Q816826', 'display_name': 'Information retrieval', 'level': 1, 'score': 0.0}], 'mesh': [], 'locations_count': 1, 'locations': [{'is_oa': False, 'landing_page_url': 'https://ideas.repec.org/p/nsu/apasro/188.html', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S4306502576', 'display_name': 'Apas Papers', 'issn_l': None, 'issn': None, 'is_oa': False, 'is_in_doaj': False, 'is_core': False, 'host_organization': None, 'host_organization_name': None, 'host_organization_lineage': [], 'host_organization_lineage_names': [], 'type': 'journal'}, 'license': None, 'license_id': None, 'version': 'submittedVersion', 'is_accepted': False, 'is_published': False}], 'best_oa_location': None, 'sustainable_development_goals': [{'id': 'https://metadata.un.org/sdg/16', 'display_name': 'Peace, justice, and strong institutions', 'score': 0.57}], 'grants': [], 'datasets': [], 'versions': [], 'referenced_works_count': 0, 'referenced_works': [], 'related_works': ['https://openalex.org/W3144833235', 'https://openalex.org/W3124977520', 'https://openalex.org/W3088258460', 'https://openalex.org/W2922295519', 'https://openalex.org/W2902487186', 'https://openalex.org/W26329206', 'https://openalex.org/W2616785472', 'https://openalex.org/W2533917444', 'https://openalex.org/W2389777656', 'https://openalex.org/W2357948632', 'https://openalex.org/W2301015693', 'https://openalex.org/W2156916802', 'https://openalex.org/W2135612098', 'https://openalex.org/W2132377592', 'https://openalex.org/W2120715005', 'https://openalex.org/W2087801851', 'https://openalex.org/W2016437742', 'https://openalex.org/W1976824963', 'https://openalex.org/W1542847009', 'https://openalex.org/W113213982'], 'abstract_inverted_index': {'The': [0, 18], 'credibility': [1, 19, 82], 'of': [2, 8, 16, 28, 36, 67, 75, 87, 100, 108], 'municipal': [3, 29], 'services': [4, 40], 'is': [5], 'a': [6, 14, 22, 98], 'sort': [7], 'psychological': [9], 'feeling,': [10], 'in': [11, 39, 43], 'other': [12], 'words,': [13], 'sense': [15], 'trust.': [17], 'has': [20], 'become': [21], 'decisive': [23], 'factor': [24], 'for': [25, 53, 105], 'the': [26, 55, 58, 68, 106], 'transformation': [27], 'service': [30, 110], 'and': [31, 41, 63, 72, 103, 118], 'an': [32], 'important': [33], 'driving': [34], 'force': [35], 'better': [37], 'quality': [38, 71], 'satisfaction': [42, 117], 'citizen.': [44], 'In': [45], 'this': [46], 'paper,': [47], 'we': [48], 'are': [49], 'trying': [50], 'to': [51, 80, 96], 'contribute': [52], 'improving': [54], 'relations': [56], 'between': [57, 70], 'small': [59], 'public': [60, 101], 'local': [61], 'administrations': [62], 'citizens': [64], 'across': [65], 'analysis': [66], 'link': [69], 'satisfaction,': [73], 'beside': [74], 'analyzing': [76], 'how': [77], 'they': [78], 'relate': [79], "citizen's": [81], 'on': [83], 'institutions.': [84], 'By': [85], 'means': [86], 'opinions': [88], 'spilt': [89], 'by': [90], 'citizens,': [91], 'obtained': [92], 'results': [93], 'allow': [94], 'us': [95], 'raise': [97], 'series': [99], 'policies': [102], 'offers': [104], 'improvement': [107], 'administration': [109], 'quality,': [111], 'which': [112], 'end': [113], 'up': [114], 'as': [115], 'directly': [116], 'credibility..': [119]}, 'cited_by_api_url': 'https://api.openalex.org/works?filter=cites:W3122093994', 'counts_by_year': [], 'updated_date': '2024-12-14T22:32:08.472479', 'created_date': '2021-02-01'}