Title: Healthcare Commission calls for help as complaints flood in.
Abstract: The NHS's new complaints system is buckling under massive pressure. The Healthcare Commission is facing a backlog of more than 3,700 grievances and a private company will be brought in next week to help clear the build-up. The commission expects to receive 9,000 complaints by the end of its first year--almost double the number anticipated.
Publication Year: 2005
Publication Date: 2005-02-03
Language: en
Type: article
Indexed In: ['pubmed']
Access and Citation
AI Researcher Chatbot
Get quick answers to your questions about the article from our AI researcher chatbot