Title: Business Communication: Developing Leaders for a Networked World
Abstract: Part One: Introduction to Business Communication Chapter 1: Establishing Credibility Part Two: Principles of Interpersonal Communication Chapter 2: Introduction to Interpersonal Communication Chapter 3: Listening, Team Communication, and Difficult Conversations Chapter 4: Communicating Across Cultures Part Three: Principles for Business Messages Chapter 5: Creating Effective Business Messages Chapter 6: Improving Readability with Style and Design Chapter 7: E-mail and Social Media for Business Communication Part Four: Types of Business Messages Chapter 8: Routine Business Messages Chapter 9: Persuasive Messages Chapter 10: Bad-News Messages Chapter 11: Crisis Communications and Public Relations Messages Part Five: Reports and Presentations Chapter 12: Research and Planning for Business Reports Chapter 13: Completing Business Reports Chapter 14: Planning Presentations Chapter 15: Delivering Presentations Chapter 16: Employment Communication Appendixes: Appendix A: Punctuation, Number Usage, and Grammar Appendix B: Formatting for Letters and Memos Appendix C: Creating Proposals and Business Plans
Publication Year: 2020
Publication Date: 2020-01-15
Language: en
Type: book
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Cited By Count: 27
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