Get quick answers to your questions about the article from our AI researcher chatbot
{'id': 'https://openalex.org/W388710696', 'doi': None, 'title': 'Relationship Marketing and Customer Loyalty', 'display_name': 'Relationship Marketing and Customer Loyalty', 'publication_year': 2009, 'publication_date': '2009-01-01', 'ids': {'openalex': 'https://openalex.org/W388710696', 'mag': '388710696'}, 'language': 'en', 'primary_location': {'is_oa': False, 'landing_page_url': 'http://eprints.binus.ac.id/6813/', 'pdf_url': None, 'source': None, 'license': None, 'license_id': None, 'version': None, 'is_accepted': False, 'is_published': False}, 'type': 'dissertation', 'type_crossref': 'dissertation', 'indexed_in': [], 'open_access': {'is_oa': False, 'oa_status': 'closed', 'oa_url': None, 'any_repository_has_fulltext': False}, 'authorships': [{'author_position': 'first', 'author': {'id': 'https://openalex.org/A5090031973', 'display_name': 'Edgar Kharismaraldi', 'orcid': None}, 'institutions': [], 'countries': [], 'is_corresponding': True, 'raw_author_name': 'Edgar Kharismaraldi', 'raw_affiliation_strings': [], 'affiliations': []}], 'institution_assertions': [], 'countries_distinct_count': 0, 'institutions_distinct_count': 0, 'corresponding_author_ids': ['https://openalex.org/A5090031973'], 'corresponding_institution_ids': [], 'apc_list': None, 'apc_paid': None, 'fwci': None, 'has_fulltext': False, 'cited_by_count': 1, 'citation_normalized_percentile': {'value': 0.0, 'is_in_top_1_percent': False, 'is_in_top_10_percent': False}, 'cited_by_percentile_year': {'min': 64, 'max': 71}, 'biblio': {'volume': None, 'issue': None, 'first_page': None, 'last_page': None}, 'is_retracted': False, 'is_paratext': False, 'primary_topic': {'id': 'https://openalex.org/T10154', 'display_name': 'Customer Relationships, Behavior, and Loyalty', 'score': 0.9895, 'subfield': {'id': 'https://openalex.org/subfields/1407', 'display_name': 'Organizational Behavior and Human Resource Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, 'topics': [{'id': 'https://openalex.org/T10154', 'display_name': 'Customer Relationships, Behavior, and Loyalty', 'score': 0.9895, 'subfield': {'id': 'https://openalex.org/subfields/1407', 'display_name': 'Organizational Behavior and Human Resource Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}], 'keywords': [{'id': 'https://openalex.org/keywords/relationship-marketing', 'display_name': 'Relationship Marketing', 'score': 0.794474}, {'id': 'https://openalex.org/keywords/customer-loyalty', 'display_name': 'Customer Loyalty', 'score': 0.758048}, {'id': 'https://openalex.org/keywords/business-to-business-relationships', 'display_name': 'Business-to-Business Relationships', 'score': 0.622106}, {'id': 'https://openalex.org/keywords/trust-and-commitment', 'display_name': 'Trust and Commitment', 'score': 0.612643}, {'id': 'https://openalex.org/keywords/customer-satisfaction', 'display_name': 'Customer Satisfaction', 'score': 0.559397}], 'concepts': [{'id': 'https://openalex.org/C144133560', 'wikidata': 'https://www.wikidata.org/wiki/Q4830453', 'display_name': 'Business', 'level': 0, 'score': 0.6402996}, {'id': 'https://openalex.org/C162853370', 'wikidata': 'https://www.wikidata.org/wiki/Q39809', 'display_name': 'Marketing', 'level': 1, 'score': 0.6319513}, {'id': 'https://openalex.org/C146897074', 'wikidata': 'https://www.wikidata.org/wiki/Q1932925', 'display_name': 'Loyalty business model', 'level': 4, 'score': 0.58871895}, {'id': 'https://openalex.org/C54649085', 'wikidata': 'https://www.wikidata.org/wiki/Q574424', 'display_name': 'Relationship marketing', 'level': 3, 'score': 0.49390775}, {'id': 'https://openalex.org/C2776967331', 'wikidata': 'https://www.wikidata.org/wiki/Q1132131', 'display_name': 'Loyalty', 'level': 2, 'score': 0.4926675}, {'id': 'https://openalex.org/C112698675', 'wikidata': 'https://www.wikidata.org/wiki/Q37038', 'display_name': 'Advertising', 'level': 1, 'score': 0.37032437}, {'id': 'https://openalex.org/C192975520', 'wikidata': 'https://www.wikidata.org/wiki/Q1143466', 'display_name': 'Marketing management', 'level': 2, 'score': 0.32605472}, {'id': 'https://openalex.org/C140781008', 'wikidata': 'https://www.wikidata.org/wiki/Q1221081', 'display_name': 'Service quality', 'level': 3, 'score': 0.094082266}, {'id': 'https://openalex.org/C2780378061', 'wikidata': 'https://www.wikidata.org/wiki/Q25351891', 'display_name': 'Service (business)', 'level': 2, 'score': 0.05129549}], 'mesh': [], 'locations_count': 1, 'locations': [{'is_oa': False, 'landing_page_url': 'http://eprints.binus.ac.id/6813/', 'pdf_url': None, 'source': None, 'license': None, 'license_id': None, 'version': None, 'is_accepted': False, 'is_published': False}], 'best_oa_location': None, 'sustainable_development_goals': [], 'grants': [], 'datasets': [], 'versions': [], 'referenced_works_count': 0, 'referenced_works': [], 'related_works': ['https://openalex.org/W654520923', 'https://openalex.org/W3136888500', 'https://openalex.org/W3127222572', 'https://openalex.org/W3085296875', 'https://openalex.org/W3022839285', 'https://openalex.org/W3008402962', 'https://openalex.org/W2992402283', 'https://openalex.org/W290972569', 'https://openalex.org/W2898650503', 'https://openalex.org/W2891633983', 'https://openalex.org/W2778217300', 'https://openalex.org/W2774189573', 'https://openalex.org/W2382655624', 'https://openalex.org/W2376939364', 'https://openalex.org/W2374864131', 'https://openalex.org/W2373894796', 'https://openalex.org/W2354769038', 'https://openalex.org/W2349115258', 'https://openalex.org/W2189323790', 'https://openalex.org/W2138447258'], 'abstract_inverted_index': None, 'cited_by_api_url': 'https://api.openalex.org/works?filter=cites:W388710696', 'counts_by_year': [], 'updated_date': '2024-09-19T06:59:38.738282', 'created_date': '2016-06-24'}