Title: Survey of patient satisfaction for community health services of non-government organized
Abstract: OBJECTIVE To know the residents' satisfaction for the non-government organized community health services.METHODS In September 2010,350 patients of 20 non-government organized community health services were investigated by questionnaire,including the purpose and satisfaction of patients.RESULTS 12.3% of the residents were very satisfied,64.3% of the residents were satisfied.None felt unsatisfied.It was showed that different occupations had significantly different degree of satisfaction.CONCLUSION Community health service obtain positive evaluation,but they still need more improvement.The community health service managers should take positive measures to improve the service quality.
Publication Year: 2012
Publication Date: 2012-01-01
Language: en
Type: article
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