Title: Boundary Challenges and the Work of Boundary Spanners
Abstract: In sketching out a vision for the future public service, Dickinson and Sullivan (2014) argued that we were at the frontier of significant change. These changes, they suggested, would pose challenges to the way in which we think about what the public service workforce does and how it goes about doing it. A key part of the discussion of the future public service workforce is the centrality of cross-boundary working. This chapter explains the imperatives for crossing boundaries. It identifies the characteristic and skill requirements of the workforce required to cross boundaries. It argues that the persistent need to work across boundaries highlights the necessity of supporting boundary spanners and boundary spanning activity. It then outlines the key aspects of the supportive architecture required to support boundary spanning skill development.
Publication Year: 2018
Publication Date: 2018-09-04
Language: en
Type: book-chapter
Indexed In: ['crossref']
Access and Citation
Cited By Count: 7
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