Abstract:A complex quality initiative that addresses the leadership, tools and infrastructure issues at the same time, called Six Sigma, has recently emerged. The Six Sigma approach was based on rigorous Japan...A complex quality initiative that addresses the leadership, tools and infrastructure issues at the same time, called Six Sigma, has recently emerged. The Six Sigma approach was based on rigorous Japanese theories of totalquality management (TQM) for use in the manufacturing process. The objective of Six Sigma is to improve organization efficiency as well as effectiveness in meeting customer needs, ultimately creating economic wealth for the customer and the provider. Aiming for 3.4 parts per million (ppm), Six Sigma introduces and employs a systematic project-oriented methodology through a Define, Measure, Analyze, Improve and Control (DMAIC) cycle. This paper gives an introduction to, and overview of Six Sigma methodology.Read More
Publication Year: 2002
Publication Date: 2002-01-01
Language: en
Type: article
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Cited By Count: 4
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