Title: Investigation and Analysis of the Attitude and Demand of Residents towards Pharmaceutical Care in Shanghai Community
Abstract: OBJECTIVE:To comprehend resident's attitude and demand toward pharmaceutical care offered by community health care institutions in Shanghai community,and to provide reference for competent department and primary health care institutions. METHODS:By conducting questionnaires survey and interviews,the residents in 19 communities from 9 districts including Jing'an district,Changning district,Huangpu district and Songjiang district were involved,and results of investigation were analyzed statistically. RESULTS:664 questionnaires had been distributed and 658 questionnaires had been retrieved. The valid recovery rate was 99.1%;19 persons had been interviewed. 547 respondents(83.2%)were satisfied with community pharmaceutical care;573 respondents(87.1%)could understand the pharmaceutical knowledge in the health care;364 respondents(55.4%)thought pharmaceutical care didn't help them a lot;respondents wished for more community pharmaceutical care. 128 residents(19.5%)had signed the Family Doctor Service. 331 respondents(62.4%)were willing to or considering about signing this service. The respondents thought community pharmaceutical care was convenient and timely in medication guidance;but the service was uneven in quality,and both types and quantity of drugs were inadequate. CONCLUSIONS:The quality of community pharmaceutical care in Shanghai needs to be improved;diversified service should be enhanced;Family Doctor Service has been not popularized widely.It is suggested to balance professional level and service ability of medical staff among different districts;improve the types of drugs in community health care institutions and optimize the means of drug distribution;specialize the contents of community pharmaceutical care and pay attention to the specificity of service object;enrich the contents of pharmaceutical care in Family Doctor Service and strengthen the role of Family Doctor Service.
Publication Year: 2013
Publication Date: 2013-01-01
Language: en
Type: article
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