Get quick answers to your questions about the article from our AI researcher chatbot
{'id': 'https://openalex.org/W2295354024', 'doi': 'https://doi.org/10.1108/bfj-02-2015-0077', 'title': 'Hotel gastronomy as viewed by customers', 'display_name': 'Hotel gastronomy as viewed by customers', 'publication_year': 2015, 'publication_date': '2015-11-11', 'ids': {'openalex': 'https://openalex.org/W2295354024', 'doi': 'https://doi.org/10.1108/bfj-02-2015-0077', 'mag': '2295354024'}, 'language': 'en', 'primary_location': {'is_oa': False, 'landing_page_url': 'https://doi.org/10.1108/bfj-02-2015-0077', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S99313352', 'display_name': 'British Food Journal', 'issn_l': '0007-070X', 'issn': ['0007-070X', '1758-4108'], 'is_oa': False, 'is_in_doaj': False, 'is_core': True, 'host_organization': 'https://openalex.org/P4310319811', 'host_organization_name': 'Emerald Publishing Limited', 'host_organization_lineage': ['https://openalex.org/P4310319811'], 'host_organization_lineage_names': ['Emerald Publishing Limited'], 'type': 'journal'}, 'license': None, 'license_id': None, 'version': None, 'is_accepted': False, 'is_published': False}, 'type': 'article', 'type_crossref': 'journal-article', 'indexed_in': ['crossref'], 'open_access': {'is_oa': False, 'oa_status': 'closed', 'oa_url': None, 'any_repository_has_fulltext': False}, 'authorships': [{'author_position': 'first', 'author': {'id': 'https://openalex.org/A5014247512', 'display_name': 'Izabela Kapera', 'orcid': 'https://orcid.org/0000-0003-1691-5275'}, 'institutions': [{'id': 'https://openalex.org/I227774917', 'display_name': 'University School of Physical Education in Kraków', 'ror': 'https://ror.org/05vy8np18', 'country_code': 'PL', 'type': 'education', 'lineage': ['https://openalex.org/I227774917']}], 'countries': ['PL'], 'is_corresponding': True, 'raw_author_name': 'Izabela Kapera', 'raw_affiliation_strings': ['Faculty of Tourism and Leisure, The University of Physical Education Krakow, Krakow, Poland'], 'affiliations': [{'raw_affiliation_string': 'Faculty of Tourism and Leisure, The University of Physical Education Krakow, Krakow, Poland', 'institution_ids': ['https://openalex.org/I227774917']}]}], 'institution_assertions': [], 'countries_distinct_count': 1, 'institutions_distinct_count': 1, 'corresponding_author_ids': ['https://openalex.org/A5014247512'], 'corresponding_institution_ids': ['https://openalex.org/I227774917'], 'apc_list': None, 'apc_paid': None, 'fwci': 0.413, 'has_fulltext': True, 'fulltext_origin': 'ngrams', 'cited_by_count': 12, 'citation_normalized_percentile': {'value': 0.826989, 'is_in_top_1_percent': False, 'is_in_top_10_percent': False}, 'cited_by_percentile_year': {'min': 87, 'max': 88}, 'biblio': {'volume': '117', 'issue': '12', 'first_page': '2993', 'last_page': '3002'}, 'is_retracted': False, 'is_paratext': False, 'primary_topic': {'id': 'https://openalex.org/T11925', 'display_name': 'Culinary Culture and Tourism', 'score': 0.9998, 'subfield': {'id': 'https://openalex.org/subfields/1106', 'display_name': 'Food Science'}, 'field': {'id': 'https://openalex.org/fields/11', 'display_name': 'Agricultural and Biological Sciences'}, 'domain': {'id': 'https://openalex.org/domains/1', 'display_name': 'Life Sciences'}}, 'topics': [{'id': 'https://openalex.org/T11925', 'display_name': 'Culinary Culture and Tourism', 'score': 0.9998, 'subfield': {'id': 'https://openalex.org/subfields/1106', 'display_name': 'Food Science'}, 'field': {'id': 'https://openalex.org/fields/11', 'display_name': 'Agricultural and Biological Sciences'}, 'domain': {'id': 'https://openalex.org/domains/1', 'display_name': 'Life Sciences'}}, {'id': 'https://openalex.org/T12399', 'display_name': 'Wine Industry and Tourism', 'score': 0.9975, 'subfield': {'id': 'https://openalex.org/subfields/1409', 'display_name': 'Tourism, Leisure and Hospitality Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, {'id': 'https://openalex.org/T10145', 'display_name': 'Consumer Behavior in Brand Consumption and Identification', 'score': 0.9953, 'subfield': {'id': 'https://openalex.org/subfields/1406', 'display_name': 'Marketing'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}], 'keywords': [{'id': 'https://openalex.org/keywords/gastronomy', 'display_name': 'Gastronomy', 'score': 0.6776836}, {'id': 'https://openalex.org/keywords/hospitality', 'display_name': 'Hospitality', 'score': 0.66865826}, {'id': 'https://openalex.org/keywords/hotel-design', 'display_name': 'Hotel design', 'score': 0.52862155}, {'id': 'https://openalex.org/keywords/catering-industry', 'display_name': 'Catering industry', 'score': 0.43566257}, {'id': 'https://openalex.org/keywords/customer-satisfaction', 'display_name': 'Customer Satisfaction', 'score': 0.4293539}], 'concepts': [{'id': 'https://openalex.org/C162853370', 'wikidata': 'https://www.wikidata.org/wiki/Q39809', 'display_name': 'Marketing', 'level': 1, 'score': 0.80305845}, {'id': 'https://openalex.org/C144133560', 'wikidata': 'https://www.wikidata.org/wiki/Q4830453', 'display_name': 'Business', 'level': 0, 'score': 0.74767065}, {'id': 'https://openalex.org/C38693133', 'wikidata': 'https://www.wikidata.org/wiki/Q171141', 'display_name': 'Gastronomy', 'level': 3, 'score': 0.6776836}, {'id': 'https://openalex.org/C107482638', 'wikidata': 'https://www.wikidata.org/wiki/Q815825', 'display_name': 'Hospitality', 'level': 3, 'score': 0.66865826}, {'id': 'https://openalex.org/C525551149', 'wikidata': 'https://www.wikidata.org/wiki/Q1495452', 'display_name': 'Hospitality industry', 'level': 3, 'score': 0.66366404}, {'id': 'https://openalex.org/C18918823', 'wikidata': 'https://www.wikidata.org/wiki/Q49389', 'display_name': 'Tourism', 'level': 2, 'score': 0.6568169}, {'id': 'https://openalex.org/C2987222852', 'wikidata': 'https://www.wikidata.org/wiki/Q27686', 'display_name': 'Hotel industry', 'level': 3, 'score': 0.6458863}, {'id': 'https://openalex.org/C140781008', 'wikidata': 'https://www.wikidata.org/wiki/Q1221081', 'display_name': 'Service quality', 'level': 3, 'score': 0.5486189}, {'id': 'https://openalex.org/C2776950860', 'wikidata': 'https://www.wikidata.org/wiki/Q2914681', 'display_name': 'Originality', 'level': 3, 'score': 0.5469643}, {'id': 'https://openalex.org/C112698675', 'wikidata': 'https://www.wikidata.org/wiki/Q37038', 'display_name': 'Advertising', 'level': 1, 'score': 0.53383845}, {'id': 'https://openalex.org/C2779530757', 'wikidata': 'https://www.wikidata.org/wiki/Q1207505', 'display_name': 'Quality (philosophy)', 'level': 2, 'score': 0.5321245}, {'id': 'https://openalex.org/C133145927', 'wikidata': 'https://www.wikidata.org/wiki/Q5912188', 'display_name': 'Hotel design', 'level': 4, 'score': 0.52862155}, {'id': 'https://openalex.org/C2780378061', 'wikidata': 'https://www.wikidata.org/wiki/Q25351891', 'display_name': 'Service (business)', 'level': 2, 'score': 0.5072222}, {'id': 'https://openalex.org/C58546491', 'wikidata': 'https://www.wikidata.org/wiki/Q1150207', 'display_name': 'Competitive advantage', 'level': 2, 'score': 0.4796477}, {'id': 'https://openalex.org/C182306322', 'wikidata': 'https://www.wikidata.org/wiki/Q1779371', 'display_name': 'Order (exchange)', 'level': 2, 'score': 0.4474518}, {'id': 'https://openalex.org/C2988711428', 'wikidata': 'https://www.wikidata.org/wiki/Q41958', 'display_name': 'Catering industry', 'level': 2, 'score': 0.43566257}, {'id': 'https://openalex.org/C191511416', 'wikidata': 'https://www.wikidata.org/wiki/Q999278', 'display_name': 'Customer satisfaction', 'level': 2, 'score': 0.4293539}, {'id': 'https://openalex.org/C190248442', 'wikidata': 'https://www.wikidata.org/wiki/Q839486', 'display_name': 'Qualitative research', 'level': 2, 'score': 0.2076743}, {'id': 'https://openalex.org/C144024400', 'wikidata': 'https://www.wikidata.org/wiki/Q21201', 'display_name': 'Sociology', 'level': 0, 'score': 0.11123386}, {'id': 'https://openalex.org/C36289849', 'wikidata': 'https://www.wikidata.org/wiki/Q34749', 'display_name': 'Social science', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C138885662', 'wikidata': 'https://www.wikidata.org/wiki/Q5891', 'display_name': 'Philosophy', 'level': 0, 'score': 0.0}, {'id': 'https://openalex.org/C111472728', 'wikidata': 'https://www.wikidata.org/wiki/Q9471', 'display_name': 'Epistemology', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C10138342', 'wikidata': 'https://www.wikidata.org/wiki/Q43015', 'display_name': 'Finance', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C17744445', 'wikidata': 'https://www.wikidata.org/wiki/Q36442', 'display_name': 'Political science', 'level': 0, 'score': 0.0}, {'id': 'https://openalex.org/C199539241', 'wikidata': 'https://www.wikidata.org/wiki/Q7748', 'display_name': 'Law', 'level': 1, 'score': 0.0}], 'mesh': [], 'locations_count': 1, 'locations': [{'is_oa': False, 'landing_page_url': 'https://doi.org/10.1108/bfj-02-2015-0077', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S99313352', 'display_name': 'British Food Journal', 'issn_l': '0007-070X', 'issn': ['0007-070X', '1758-4108'], 'is_oa': False, 'is_in_doaj': False, 'is_core': True, 'host_organization': 'https://openalex.org/P4310319811', 'host_organization_name': 'Emerald Publishing Limited', 'host_organization_lineage': ['https://openalex.org/P4310319811'], 'host_organization_lineage_names': ['Emerald Publishing Limited'], 'type': 'journal'}, 'license': None, 'license_id': None, 'version': None, 'is_accepted': False, 'is_published': False}], 'best_oa_location': None, 'sustainable_development_goals': [], 'grants': [], 'datasets': [], 'versions': [], 'referenced_works_count': 17, 'referenced_works': ['https://openalex.org/W1008180900', 'https://openalex.org/W1492475522', 'https://openalex.org/W1546962148', 'https://openalex.org/W1568309415', 'https://openalex.org/W1758927298', 'https://openalex.org/W1849443510', 'https://openalex.org/W1969476805', 'https://openalex.org/W2005474476', 'https://openalex.org/W2061893727', 'https://openalex.org/W2072537239', 'https://openalex.org/W2078341844', 'https://openalex.org/W2094159103', 'https://openalex.org/W2161778918', 'https://openalex.org/W2170164473', 'https://openalex.org/W2786899626', 'https://openalex.org/W4238829150', 'https://openalex.org/W4245139812'], 'related_works': ['https://openalex.org/W4254216089', 'https://openalex.org/W358260416', 'https://openalex.org/W2916625851', 'https://openalex.org/W2909353619', 'https://openalex.org/W2510775903', 'https://openalex.org/W2419179952', 'https://openalex.org/W2073596518', 'https://openalex.org/W1992546510', 'https://openalex.org/W1967378283', 'https://openalex.org/W1950266615'], 'abstract_inverted_index': {'Purpose': [0], '–': [1, 33, 90, 164, 187, 231, 252], 'The': [2, 50, 70, 148], 'purpose': [3], 'of': [4, 12, 36, 57, 67, 97, 102, 129, 136, 145, 167, 179, 190, 205, 214, 248, 255, 272], 'this': [5, 276], 'paper': [6], 'is': [7, 138, 183, 210], 'to': [8, 75, 172, 195, 225, 245], 'discuss': [9], 'the': [10, 16, 28, 65, 77, 113, 143, 173, 177, 206, 216, 246, 256, 270], 'significance': [11], 'hotel': [13, 29, 38, 58, 78, 98, 103, 121, 137, 153, 174, 180, 196, 208, 222, 261], 'restaurants': [14, 59, 262], 'from': [15], 'customer': [17, 20, 55, 62, 191], 'perspective,': [18], 'assess': [19], 'expectations,': [21], 'and': [22, 60, 85, 159, 239, 268], 'provide': [23], 'guidelines': [24], 'for': [25, 152, 219, 237], 'growth': [26], 'in': [27, 45, 64, 79, 139, 212, 223, 241, 275], 'restaurant': [30, 104, 122, 146, 154, 181], 'industry.': [31], 'Design/methodology/approach': [32], 'A': [34, 253], 'total': [35, 207, 217], '301': [37], 'guests': [39, 99], 'staying': [40, 107], 'at': [41, 108], '26': [42], 'hotels': [43], 'located': [44], 'Malopolskie': [46], 'Voivodeship': [47], 'were': [48, 73], 'surveyed.': [49], 'research': [51, 233, 257, 273], 'study': [52], 'also': [53, 234], 'evaluated': [54], 'opinions': [56], 'specific': [61], 'suggestions': [63], 'area': [66], 'service': [68, 116], 'quality.': [69], 'survey': [71, 130], 'participants': [72, 131], 'asked': [74], 'rate': [76], 'which': [80, 198], 'they': [81], 'had': [82], 'actually': [83], 'stayed': [84], 'its': [86], 'accompanying': [87], 'restaurant.': [88], 'Findings': [89], 'Research': [91, 162], 'has': [92, 235], 'shown': [93], 'that': [94, 133, 242, 260], '96': [95], 'percent': [96, 128], 'took': [100], 'advantage': [101], 'services': [105], 'while': [106], 'their': [109, 134], 'hotel.': [110], 'Breakfast': [111], 'was': [112], 'most': [114], 'common': [115], 'rendered': [117], 'by': [118, 142], 'each': [119, 220], 'studied': [120, 265], '(90': [123], 'percent).': [124], 'In': [125], 'addition,': [126], '44': [127], 'said': [132], 'choice': [135], 'part': [140], 'driven': [141], 'quality': [144, 158], 'services.': [147], 'two': [149], 'key': [150], 'factors': [151], 'patrons': [155], 'are': [156, 169, 199, 263], 'food': [157], 'courteous': [160], 'service.': [161], 'limitations/implications': [163], 'These': [165], 'type': [166], 'data': [168], 'very': [170, 266], 'valuable': [171], 'industry,': [175], 'as': [176, 202], 'number': [178], 'studies': [182], 'limited.': [184], 'Practical': [185], 'implications': [186, 230, 236], 'An': [188], 'understanding': [189, 247], 'expectations': [192], 'with': [193], 'respect': [194], 'restaurants,': [197], 'today': [200], 'perceived': [201], 'integral': [203], 'parts': [204], 'experience,': [209], 'useful': [211], 'terms': [213], 'developing': [215], 'offering': [218], 'given': [221], 'order': [224], 'build': [226], 'competitive': [227], 'advantage.': [228], 'Social': [229], 'Such': [232], 'hospitality': [238], 'tourism': [240], 'it': [243], 'relates': [244], 'host-guest': [249], 'relationships.': [250], 'Originality/value': [251], 'review': [254], 'literature': [258], 'suggests': [259], 'not': [264], 'often': [267], 'shows': [269], 'lack': [271], 'papers': [274], 'area.': [277]}, 'cited_by_api_url': 'https://api.openalex.org/works?filter=cites:W2295354024', 'counts_by_year': [{'year': 2024, 'cited_by_count': 1}, {'year': 2023, 'cited_by_count': 1}, {'year': 2022, 'cited_by_count': 3}, {'year': 2020, 'cited_by_count': 1}, {'year': 2019, 'cited_by_count': 5}, {'year': 2018, 'cited_by_count': 1}], 'updated_date': '2024-12-10T11:35:46.702310', 'created_date': '2016-06-24'}