Title: IMPLEMENTING PASSENGER INFORMATION, ENTERTAINMENT, AND SECURITY SYSTEMS IN LIGHT RAIL TRANSIT
Abstract: Passenger information, entertainment, and security systems are becoming indispensable in light rail transit (LRT) and other mass transit transportation modes. They respond to the changes underway in the railways and mass transit global environments, such as government debt reduction, demands of the aging population, integration of disabled people in society, private-public partnerships, utilizing information technology to lower costs, improved customer services, and enhanced commuter safety and security. Several major cities (New York; Montreal, Quebec; Hong Kong; Santiago, Chile) around the world have successfully introduced passenger information, entertainment, and security technologies that also allow for the generation of advertising revenues. Before implementing new passenger information, entertainment, and security systems, the operator needs to carefully assess the technical solution to be implemented, the impact on passengers in terms of satisfaction and increased ridership, the advertising potential and new revenue streams, and the set up of media and security operations. The methodologies to implement emergency assistance, safety, and public information via real time electronic customer displays, audio systems, and surveillance systems are described.
Publication Year: 2003
Publication Date: 2003-11-01
Language: en
Type: article
Access and Citation
Cited By Count: 2
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