Title: Understanding the Main Phases of Developing a Maturity Assessment Model
Abstract: Practitioners and academics have developed numerous maturity models for many domains in order to measure
competency. These initiatives have often been influenced by the Capability Maturity Model. However, an
accumulative effort has not been made to generalize the phases of developing a maturity model in any domain.
This paper proposes such a methodology and outlines the main phases of generic model development. The
proposed methodology is illustrated with the help of examples from two advanced maturity models in the
domains of Business Process Management and Knowledge Management.
Publication Year: 2005
Publication Date: 2005-01-01
Language: en
Type: article
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Cited By Count: 616
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