Title: IMPLEMENTING COMPUTER TECHNOLOGY IN TRANSPORTATION
Abstract: The way in which computer technology is introduced and implemented will determine the success of such systems. This article analyzes many strategies that could be used by transportation managers and professionals to ensure successful implementation of computer technology. Current use of computer technology and the the potential positive outcomes are reviewed, and potential problems are noted. Implementation strategies considered here include the following: user participation; communication programs; gaining management support; job and workflow redesign; training; incentives and rewards; career enhancement programs; and the purchasing of adequate equipment. Four possible scenarios that can result when a computer system is introduced are described.
Publication Year: 1987
Publication Date: 1987-07-01
Language: en
Type: article
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Cited By Count: 1
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