Title: Guide to Integrating Business Processes to Improve Travel Time Reliability
Abstract: This guide explores various ways that transportation agencies could reengineer their day-to-day business practices to enhance traffic operations, address nonrecurring traffic congestion, and improve the reliability of travel times delivered to roadway system users. It is based on a series of case studies that describe successful business processes. The case studies show how business processes were successfully reengineered in operational areas such as traffic incident management, work zone management, planned special event management, road weather management, and traffic control system management. The guide also provides a detailed introduction to the business process mapping tool.
Publication Year: 2011
Publication Date: 2011-09-09
Language: en
Type: book
Indexed In: ['crossref']
Access and Citation
Cited By Count: 3
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