Title: ISO 9000 QUALITY SYSTEMS IN QUEBEC ROAD CONSTRUCTION
Abstract: This article presents the results of a survey on the impact of the quality management system on the life of the surveyed companies. One of the main findings is that in general the companies have started a quality initiative to meet external needs and that they have noticed internal advantages only after the implementation of the quality management system.
Publication Year: 1999
Publication Date: 1999-04-01
Language: en
Type: article
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