Abstract: Preface About the Authors Part I: Alignment and Direction 1. Introduction 2. Fundamental Principles and Tools of Evaluation 3. Building Aligned Evaluation Criteria Scenario 1: Supporting Anita Part II: Observation 4. Identifying What Data Must Be Collected 5. Collecting the Data Scenario 2: Finding Facts Part III: Results 6. Analyzing and Interpreting the Data 7. Communicating Results and Recommendations to Stakeholders Scenario 3: Working Knowledge Part IV: Action and Adjustment 8. Evaluating for Continuous Improvement 9. Contracting for Evaluation Services Scenario 4: Actions That Work Bibliography Index
Publication Year: 2006
Publication Date: 2006-01-01
Language: en
Type: book
Indexed In: ['crossref']
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Cited By Count: 41
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