Get quick answers to your questions about the article from our AI researcher chatbot
{'id': 'https://openalex.org/W577163926', 'doi': None, 'title': 'Getting action from organizational surveys : new concepts, technologies, and applications', 'display_name': 'Getting action from organizational surveys : new concepts, technologies, and applications', 'publication_year': 2006, 'publication_date': '2006-01-01', 'ids': {'openalex': 'https://openalex.org/W577163926', 'mag': '577163926'}, 'language': 'en', 'primary_location': {'is_oa': False, 'landing_page_url': 'http://ci.nii.ac.jp/ncid/BA85380570', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S4306463505', 'display_name': 'Jossey-Bass eBooks', 'issn_l': None, 'issn': None, 'is_oa': False, 'is_in_doaj': False, 'is_core': False, 'host_organization': 'https://openalex.org/P4310320885', 'host_organization_name': 'Jossey-Bass', 'host_organization_lineage': ['https://openalex.org/P4310320885'], 'host_organization_lineage_names': ['Jossey-Bass'], 'type': 'ebook platform'}, 'license': None, 'license_id': None, 'version': None, 'is_accepted': False, 'is_published': False}, 'type': 'book', 'type_crossref': 'book', 'indexed_in': [], 'open_access': {'is_oa': False, 'oa_status': 'closed', 'oa_url': None, 'any_repository_has_fulltext': False}, 'authorships': [{'author_position': 'first', 'author': {'id': 'https://openalex.org/A5064034658', 'display_name': 'Allen I. Kraut', 'orcid': None}, 'institutions': [], 'countries': [], 'is_corresponding': True, 'raw_author_name': 'Allen I. Kraut', 'raw_affiliation_strings': [], 'affiliations': []}], 'institution_assertions': [], 'countries_distinct_count': 0, 'institutions_distinct_count': 0, 'corresponding_author_ids': ['https://openalex.org/A5064034658'], 'corresponding_institution_ids': [], 'apc_list': None, 'apc_paid': None, 'fwci': 1.21, 'has_fulltext': False, 'cited_by_count': 76, 'citation_normalized_percentile': {'value': 0.99435, 'is_in_top_1_percent': True, 'is_in_top_10_percent': True}, 'cited_by_percentile_year': {'min': 95, 'max': 96}, 'biblio': {'volume': None, 'issue': None, 'first_page': None, 'last_page': None}, 'is_retracted': False, 'is_paratext': False, 'primary_topic': {'id': 'https://openalex.org/T10154', 'display_name': 'Customer Service Quality and Loyalty', 'score': 0.2757, 'subfield': {'id': 'https://openalex.org/subfields/1407', 'display_name': 'Organizational Behavior and Human Resource Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, 'topics': [{'id': 'https://openalex.org/T10154', 'display_name': 'Customer Service Quality and Loyalty', 'score': 0.2757, 'subfield': {'id': 'https://openalex.org/subfields/1407', 'display_name': 'Organizational Behavior and Human Resource Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, {'id': 'https://openalex.org/T12751', 'display_name': 'Leadership and Management in Organizations', 'score': 0.2434, 'subfield': {'id': 'https://openalex.org/subfields/1408', 'display_name': 'Strategy and Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, {'id': 'https://openalex.org/T10068', 'display_name': 'Technology Adoption and User Behaviour', 'score': 0.2396, 'subfield': {'id': 'https://openalex.org/subfields/1802', 'display_name': 'Information Systems and Management'}, 'field': {'id': 'https://openalex.org/fields/18', 'display_name': 'Decision Sciences'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}], 'keywords': [{'id': 'https://openalex.org/keywords/leverage', 'display_name': 'Leverage (statistics)', 'score': 0.5368773}, {'id': 'https://openalex.org/keywords/survey-data-collection', 'display_name': 'Survey data collection', 'score': 0.41037157}], 'concepts': [{'id': 'https://openalex.org/C187736073', 'wikidata': 'https://www.wikidata.org/wiki/Q2920921', 'display_name': 'Management', 'level': 1, 'score': 0.57605433}, {'id': 'https://openalex.org/C153083717', 'wikidata': 'https://www.wikidata.org/wiki/Q6535263', 'display_name': 'Leverage (statistics)', 'level': 2, 'score': 0.5368773}, {'id': 'https://openalex.org/C2780791683', 'wikidata': 'https://www.wikidata.org/wiki/Q846785', 'display_name': 'Action (physics)', 'level': 2, 'score': 0.4388559}, {'id': 'https://openalex.org/C144024400', 'wikidata': 'https://www.wikidata.org/wiki/Q21201', 'display_name': 'Sociology', 'level': 0, 'score': 0.41515124}, {'id': 'https://openalex.org/C198477413', 'wikidata': 'https://www.wikidata.org/wiki/Q7647069', 'display_name': 'Survey data collection', 'level': 2, 'score': 0.41037157}, {'id': 'https://openalex.org/C15744967', 'wikidata': 'https://www.wikidata.org/wiki/Q9418', 'display_name': 'Psychology', 'level': 0, 'score': 0.34599233}, {'id': 'https://openalex.org/C42475967', 'wikidata': 'https://www.wikidata.org/wiki/Q194292', 'display_name': 'Operations research', 'level': 1, 'score': 0.32349867}, {'id': 'https://openalex.org/C127413603', 'wikidata': 'https://www.wikidata.org/wiki/Q11023', 'display_name': 'Engineering', 'level': 0, 'score': 0.24790955}, {'id': 'https://openalex.org/C154945302', 'wikidata': 'https://www.wikidata.org/wiki/Q11660', 'display_name': 'Artificial intelligence', 'level': 1, 'score': 0.2243051}, {'id': 'https://openalex.org/C41008148', 'wikidata': 'https://www.wikidata.org/wiki/Q21198', 'display_name': 'Computer science', 'level': 0, 'score': 0.21837282}, {'id': 'https://openalex.org/C33923547', 'wikidata': 'https://www.wikidata.org/wiki/Q395', 'display_name': 'Mathematics', 'level': 0, 'score': 0.1430251}, {'id': 'https://openalex.org/C162324750', 'wikidata': 'https://www.wikidata.org/wiki/Q8134', 'display_name': 'Economics', 'level': 0, 'score': 0.11338711}, {'id': 'https://openalex.org/C105795698', 'wikidata': 'https://www.wikidata.org/wiki/Q12483', 'display_name': 'Statistics', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C121332964', 'wikidata': 'https://www.wikidata.org/wiki/Q413', 'display_name': 'Physics', 'level': 0, 'score': 0.0}, {'id': 'https://openalex.org/C62520636', 'wikidata': 'https://www.wikidata.org/wiki/Q944', 'display_name': 'Quantum mechanics', 'level': 1, 'score': 0.0}], 'mesh': [], 'locations_count': 1, 'locations': [{'is_oa': False, 'landing_page_url': 'http://ci.nii.ac.jp/ncid/BA85380570', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S4306463505', 'display_name': 'Jossey-Bass eBooks', 'issn_l': None, 'issn': None, 'is_oa': False, 'is_in_doaj': False, 'is_core': False, 'host_organization': 'https://openalex.org/P4310320885', 'host_organization_name': 'Jossey-Bass', 'host_organization_lineage': ['https://openalex.org/P4310320885'], 'host_organization_lineage_names': ['Jossey-Bass'], 'type': 'ebook platform'}, 'license': None, 'license_id': None, 'version': None, 'is_accepted': False, 'is_published': False}], 'best_oa_location': None, 'sustainable_development_goals': [{'score': 0.83, 'display_name': 'Climate action', 'id': 'https://metadata.un.org/sdg/13'}], 'grants': [], 'datasets': [], 'versions': [], 'referenced_works_count': 0, 'referenced_works': [], 'related_works': ['https://openalex.org/W653173132', 'https://openalex.org/W637710731', 'https://openalex.org/W607729867', 'https://openalex.org/W606365518', 'https://openalex.org/W605860575', 'https://openalex.org/W601156118', 'https://openalex.org/W589364199', 'https://openalex.org/W587991008', 'https://openalex.org/W578054898', 'https://openalex.org/W576925388', 'https://openalex.org/W576397076', 'https://openalex.org/W2156710699', 'https://openalex.org/W2059561157', 'https://openalex.org/W2014639936', 'https://openalex.org/W1571742498', 'https://openalex.org/W1569138284', 'https://openalex.org/W1498673217', 'https://openalex.org/W1493544868', 'https://openalex.org/W1489794097', 'https://openalex.org/W11068205'], 'abstract_inverted_index': {'Foreword': [0], '(Allan': [1, 91], 'H.': [2, 62, 92, 95, 128, 256], 'Church,': [3, 93], 'Janine': [4, 199], 'Waclawski).': [5, 200], 'Preface': [6], '(Allen': [7, 22], 'I.': [8, 23], 'Kraut).': [9, 24], 'Acknowledgments.': [10], 'The': [11, 81, 343], 'Authors.': [12], '1': [13], 'Moving': [14], 'the': [15, 141, 325], 'Needle:': [16], 'Getting': [17], 'Action': [18, 280, 396], 'After': [19], 'a': [20, 50, 56, 391], 'Survey': [21, 53, 89, 265, 374, 392], 'Part': [25, 130, 285], 'One:': [26], 'New': [27, 132, 172, 287], 'Concepts.': [28], '2': [29], 'Connecting': [30], 'Employee': [31, 44, 291, 304, 327], 'Satisfaction': [32], 'to': [33, 71, 114, 143, 219, 267, 275, 306, 312, 376], 'Business': [34, 72], 'Unit': [35], 'Performance': [36], '(James': [37], 'K.': [38], 'Harter,': [39], 'Frank': [40], 'L.': [41, 367], 'Schmidt)': [42], '3': [43], 'Experiences': [45], 'and': [46, 105, 173, 205, 216, 263, 295, 379, 390], 'Customer': [47], 'Satisfaction:': [48], 'Toward': [49], 'Framework': [51], 'for': [52, 102, 176], 'Design': [54], 'with': [55, 193], 'Focus': [57], 'on': [58], 'Service': [59], 'Climate': [60], '(William': [61, 74, 255], 'Macey,': [63, 257], 'Benjamin': [64], 'Schneider).': [65], '4': [66], 'Strategic': [67], 'Surveys:': [68, 136, 189], 'Linking': [69], 'People': [70], 'Strategy': [73], 'A.': [75, 164, 316], 'Schiemann,': [76], 'Brian': [77], 'S.': [78], 'Morgan).': [79], '5': [80], 'Importance': [82], 'of': [83, 228], 'Taking': [84], 'Action,': [85], 'Not': [86], 'Just': [87], 'Sharing': [88], 'Feedback': [90], 'David': [94], 'Oliver).': [96], '6': [97], 'Organizational': [98, 220], 'Surveys': [99, 145, 221, 305, 328], 'as': [100], 'Leverage': [101], 'Organization': [103, 122], 'Development': [104, 123], 'Change': [106, 323], '(W.': [107], 'Warner': [108], 'Burke).': [109], '7': [110], 'Using': [111, 140, 373], 'Linkage': [112], 'Rsearch': [113], 'Drive': [115], 'High': [116], 'Performance:': [117], 'A': [118, 190, 310, 394], 'Case': [119], 'Study': [120], 'in': [121, 139, 179, 329], '(Jack': [124], 'W.': [125, 242], 'Wiley,': [126], 'Bruce': [127], 'Campbell).': [129], 'Two:': [131], 'Technologies.': [133], '8': [134], 'Online': [135, 152], 'Critical': [137], 'Issues': [138], 'Web': [142], 'Conduct': [144], '(Kristofer': [146], 'J.': [147, 185, 348, 360, 362], 'Fenlason,': [148], 'Kathleen': [149], 'Suckow-Zimberg).': [150], '9': [151], 'Reporting:': [153], 'Real': [154, 156, 158], 'Time,': [155], 'Impact,': [157], 'Opportunities': [159], '(Karen': [160], 'M.': [161, 239, 319, 336], 'Barbera,': [162], 'Scott': [163, 318], 'Young).': [165], '10': [166], 'What': [167, 230, 250], 'Did': [168], 'They': [169, 252], 'Really': [170], 'Mean?:': [171], 'Emerging': [174], 'Methods': [175], 'Analyzing': [177], 'Themes': [178], 'Open-Ended': [180], 'Comments': [181], '(Patrick': [182], 'Kulesa,': [183], 'Ralph': [184], 'Bishop).': [186], '11': [187], 'Pulse': [188], 'Limited': [191], 'Approach': [192], 'Some': [194], 'Unique': [195], 'Advantages': [196], '(Joe': [197], 'Colihan,': [198], '12': [201], 'Oversurveying:': [202], 'Causes,': [203], 'Consequences,': [204], 'Cures': [206], '(Sara': [207], 'P.': [208], 'Weiner,': [209], 'Anthony': [210], 'T.': [211], 'Dalessio).': [212], '13': [213], 'Understanding': [214], 'Nonresponse': [215], 'Facilitating': [217], 'Response': [218], '(Steven': [222], 'G.': [223], 'Rogelberg).': [224], '14': [225], 'Relative': [226], 'Weights': [227], 'Predictors:': [229], 'is': [231], 'Important': [232], 'When': [233], 'Many': [234], 'Forces': [235], 'are': [236], 'Operating': [237], '(Kyle': [238], 'Lundby,': [240], 'Jeff': [241], 'Johnson).': [243, 272], '15': [244], 'National': [245], 'Norms': [246], 'Versus': [247], 'Consortium': [248], 'Data:': [249], 'Do': [251], 'Tell': [253], 'Us?': [254], 'Larry': [258], 'D.': [259, 383], 'Eldridge).': [260], '16': [261], 'Preparing': [262], 'Presenting': [264], 'Results': [266], 'Influence': [268], 'Audiences': [269], '(Sarah': [270], 'Rassenfoss': [271], '17': [273], 'How': [274], 'Create': [276], 'Presentations': [277], 'That': [278], 'Spark': [279], '(Ingwer': [281], 'Borg,': [282], 'Matthias': [283], 'Zimmermann).': [284], 'Three:': [286], 'Applications.': [288], '18': [289], 'Measuring': [290], 'Opinions': [292], 'During': [293, 353], 'Mergers': [294], 'Acquisitions': [296], '(Mitchell': [297], 'Lee': [298], 'Marks,': [299], 'Daniel': [300], 'Baitch).': [301], '19': [302], 'Leveraging': [303], 'Retain': [307], 'Key': [308], 'Employees:': [309], 'Means': [311], 'an': [313, 340], 'End': [314], '(Mitchelle': [315], 'Donovan,': [317], 'Brooks).': [320], '20': [321], 'Driving': [322], 'Around': [324], 'World:': [326], 'Global': [330], 'Organizations': [331, 381], '(John': [332], 'C.': [333], 'Scott,': [334], 'Paul': [335], 'Mastrangelo).': [337], '21': [338], 'Building': [339], 'Inclusive': [341], 'Culture:': [342], 'Communicating': [344], 'Managers': [345], 'Program': [346], '(Robert': [347], 'Quinn).': [349], '22': [350], 'Reengaging': [351], 'Employees': [352], 'Turbulent': [354], 'Times': [355], '(Sharon': [356], 'E.': [357], 'Parker,': [358], 'Michael': [359], 'Schroeder,': [361], 'Thomas': [363], 'Bowler,': [364], 'Jr.,': [365], 'Patricia': [366], 'Muldoon).': [368], '23': [369], 'Best': [370], 'Company': [371], 'Lists:': [372], 'Data': [375], 'Assess,': [377], 'Recognize,': [378], 'Reward': [380], '(Norman': [382], 'Costa,': [384], 'Peter': [385], 'Bachiochi).': [386], '24': [387], 'An': [388], 'Executive': [389], 'Model:': [393], 'Follow-Up': [395], 'Success': [397], 'Story': [398], '(Tracey': [399], 'Carsten': [400], 'Roll).': [401], 'Name': [402], 'Index.': [403, 405], 'Subject': [404]}, 'cited_by_api_url': 'https://api.openalex.org/works?filter=cites:W577163926', 'counts_by_year': [{'year': 2024, 'cited_by_count': 1}, {'year': 2023, 'cited_by_count': 1}, {'year': 2022, 'cited_by_count': 3}, {'year': 2021, 'cited_by_count': 5}, {'year': 2020, 'cited_by_count': 6}, {'year': 2019, 'cited_by_count': 1}, {'year': 2018, 'cited_by_count': 4}, {'year': 2017, 'cited_by_count': 8}, {'year': 2016, 'cited_by_count': 7}, {'year': 2015, 'cited_by_count': 4}, {'year': 2014, 'cited_by_count': 3}, {'year': 2013, 'cited_by_count': 7}, {'year': 2012, 'cited_by_count': 6}], 'updated_date': '2025-01-06T02:25:14.651508', 'created_date': '2016-06-24'}