Abstract: What Is Total Quality Management: Exploring the Concepts Underlying Total Quality Management, Harry Costin. History and Evolution of the Quality Movement, David A. Garvin. Continuous Incremental Improvement: An Operations Strategy for Higher Quality, Lower Costs, And Global Competitiveness, Harold L. Gilmore. Managing for High Productivity and Quality, Ronald Mcneil. Building Learning Organization, Peter Senge. Total Quality Management Classics: Total Quality Control, Armand V. Feigenbaum. On Some Statistical Aids Toward Economic Friction Production, W. Edwards Deming. The Quality Trilogy: A Universal Approach for Managing for Quality, J.M. Juran. Quality Is Free, Philip B. Crosby. A Note on Quality: The Views of Deming, Juran and Crosby. What Is Total Quality Control: The Japanese Way, Kaoru Ishikawa. Total Quality Management Tools: The Tools of Quality, John T. Burr. Management for Quality Improvement: The Seven New QC Tools, Shigeru Mizuno. Total Quality Management Processes: Leading the Organization to Perfection Through Daily Management, John W. Moran, Jr. Just-In-Time: A Production System Built on a Code of Ethics, Helene S. Fine. Statistical Process Control: Sophisticated but Simple, Ellen Domb. Hoshin Planning: A Planning System for Implementing Total Quality Management, Goal QPC Research Report. Listening to the Voice of the Customer: Becoming to the Voice of the Customer: Becoming Customer Oriented, Mary Lou Roberts. Quality Function Deployment: A Process for Translating. Customers' Needs Into a Better Product and Profile, Goal QPC Research Report. TQM-Related Frameworks and Implementation Issues: Integrating TQM Into Daily Worklife, Joann Demott. Possible Historical Sources of Japanese Management Practices, Jan C. Knakal. Organizational Impact of Introducing Concurrent Engineering, Ellen Domb, Robert Culver and Richard Rawcliffe. Benchmarking: Staying Ahead of the Pack! Ronald Mcneil. Basic TQM Tools and the Management of Multiple Personality Disorder, Elizabeth Power. Lessons for Learning Organization, Barry Goff, Barry Sheckley and Sandra Hastings. TQM Implementation: The Voice of the Internal Customer, Madelyn Yucht. Teams and Labour Issues: Implementing TQM with Self Directed Teams, Michael Brower. TQM: Labour Management Cooperation, Robert P. Waxler and Thomas Higginson. TQM in Higher Education: TQM Reaches the Academy, Ted Marchese-Implementing Total Quality Management in a University Setting, Edwin Coate. The Paradigm Shifts Required to Apply TQM and Teams in Higher Education, Michael Brower. Appendix I: Quality Awards. Appendix II: Database of Authors. Appendix III: Sources.
Publication Year: 1994
Publication Date: 1994-01-01
Language: en
Type: book
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Cited By Count: 43
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