Abstract: This introductory chapter gleans through the pages of the book on an introductory note and reveals about the Electronic business (e-business) and its salient features. e-Business is the utilization of Internet-based information and communication technologies (ICTs) to conduct business (including sharing information, maintaining relationships and conducting transactions) within and between organizations. To participate in the new online business environment, businesses have had to make significant financial investments, not only in the necessary technologies but also in the processes and people necessary to operate them. Over the last decade organizations of all kinds have rushed to join the online e-business community. By 2005 e-business was commonplace in British business practice. According to the European Commission, British use of the Internet in business was the highest in Europe with over 98% of British firms having some kind of online presence, with e-business accounting for 14% of business turnover. There is an evident need to identify the features of an effective e-business performance measurement system. Therefore, the book throws light on these critical factors of e-business such as research methodology; data collection and analysis; further discussion with the analysis of the case study findings together; review of the current literature and the research methodology. The book finally presents some Conclusions and Recommendations for further work in future.
Publication Year: 2008
Publication Date: 2008-01-01
Language: en
Type: book-chapter
Indexed In: ['crossref']
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Cited By Count: 1
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