Title: Emotional Reactions as Inhibitors of Sensemaking: How Emotions Nourish from and Shape Dual Changes
Abstract:This paper addresses how employees’ emotional reactions influence sensemaking, and what implications it has for the implementation process in a context of dual strategic changes. Drawing on a longitud...This paper addresses how employees’ emotional reactions influence sensemaking, and what implications it has for the implementation process in a context of dual strategic changes. Drawing on a longitudinal case study, the paper presents and elaborates two different findings. Firstly, the paper identifies three sets of sensemaking inhibitors evoked from different intensity of employee’ emotional reactions: redirecting sensemaking to emotions; redirecting sensemaking to process; constrained sensemaking of content. Secondly, the paper demonstrates a longitudinal process of how emotional reactions, sensemaking inhibitors and implementation processes interrelate and co-evolve across changes and different reaction patterns. The findings contribute to existing research on the role of emotions in sensemaking processes, as it improves our understanding of how emotions not only facilitate but also inhibit sensemaking processes and thereby the progress of changes. Furthermore, it contributes to existing research on emotions in strategizing by having an explicit focus on the role of emotions as continual constructs that can coexist and evolve during dual changes. The paper demonstrates how several emotions are evoked during changes and how, in turn, such a mix of emotions lead to different strategy implications. More specifically, it contributes to how a mix of emotional reactions evoked from one change influence subsequent sensemaking and implementation of another simultaneously change.Read More
Publication Year: 2020
Publication Date: 2020-07-29
Language: en
Type: article
Indexed In: ['crossref']
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