Publication Information

{'id': 'https://openalex.org/W2944499013', 'doi': 'https://doi.org/10.5430/ijhe.v8n3p36', 'title': 'Quality Management as a Strategic Tool to Enhance the Relationship between Leaders’ Behavior and Lecturers’ Job Satisfaction', 'display_name': 'Quality Management as a Strategic Tool to Enhance the Relationship between Leaders’ Behavior and Lecturers’ Job Satisfaction', 'publication_year': 2019, 'publication_date': '2019-05-10', 'ids': {'openalex': 'https://openalex.org/W2944499013', 'doi': 'https://doi.org/10.5430/ijhe.v8n3p36', 'mag': '2944499013'}, 'language': 'en', 'primary_location': {'is_oa': True, 'landing_page_url': 'https://doi.org/10.5430/ijhe.v8n3p36', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S4210182133', 'display_name': 'International Journal of Higher Education', 'issn_l': '1927-6044', 'issn': ['1927-6044', '1927-6052'], 'is_oa': True, 'is_in_doaj': False, 'is_core': True, 'host_organization': 'https://openalex.org/P4310320842', 'host_organization_name': 'Sciedu Press', 'host_organization_lineage': ['https://openalex.org/P4310320842'], 'host_organization_lineage_names': ['Sciedu Press'], 'type': 'journal'}, 'license': None, 'license_id': None, 'version': 'publishedVersion', 'is_accepted': True, 'is_published': True}, 'type': 'article', 'type_crossref': 'journal-article', 'indexed_in': ['crossref'], 'open_access': {'is_oa': True, 'oa_status': 'gold', 'oa_url': 'https://doi.org/10.5430/ijhe.v8n3p36', 'any_repository_has_fulltext': False}, 'authorships': [{'author_position': 'first', 'author': {'id': 'https://openalex.org/A5044647159', 'display_name': 'Muhammad Naveed Jabbar', 'orcid': 'https://orcid.org/0000-0003-4064-0507'}, 'institutions': [{'id': 'https://openalex.org/I94625822', 'display_name': 'Northern University of Malaysia', 'ror': 'https://ror.org/01ss10648', 'country_code': 'MY', 'type': 'education', 'lineage': ['https://openalex.org/I94625822']}], 'countries': ['MY'], 'is_corresponding': True, 'raw_author_name': 'Muhammad Naveed Jabbar', 'raw_affiliation_strings': ['University Utara Malaysia, Malaysia'], 'affiliations': [{'raw_affiliation_string': 'University Utara Malaysia, Malaysia', 'institution_ids': ['https://openalex.org/I94625822']}]}, {'author_position': 'last', 'author': {'id': 'https://openalex.org/A5018915372', 'display_name': 'Fauzi Hussin', 'orcid': 'https://orcid.org/0000-0002-5566-8038'}, 'institutions': [{'id': 'https://openalex.org/I94625822', 'display_name': 'Northern University of Malaysia', 'ror': 'https://ror.org/01ss10648', 'country_code': 'MY', 'type': 'education', 'lineage': ['https://openalex.org/I94625822']}], 'countries': ['MY'], 'is_corresponding': False, 'raw_author_name': 'Fauzi Hussin', 'raw_affiliation_strings': ['University Utara Malaysia, Malaysia'], 'affiliations': [{'raw_affiliation_string': 'University Utara Malaysia, Malaysia', 'institution_ids': ['https://openalex.org/I94625822']}]}], 'institution_assertions': [], 'countries_distinct_count': 1, 'institutions_distinct_count': 1, 'corresponding_author_ids': ['https://openalex.org/A5044647159'], 'corresponding_institution_ids': ['https://openalex.org/I94625822'], 'apc_list': None, 'apc_paid': None, 'fwci': 5.577, 'has_fulltext': True, 'fulltext_origin': 'pdf', 'cited_by_count': 29, 'citation_normalized_percentile': {'value': 0.999964, 'is_in_top_1_percent': True, 'is_in_top_10_percent': True}, 'cited_by_percentile_year': {'min': 94, 'max': 95}, 'biblio': {'volume': '8', 'issue': '3', 'first_page': '36', 'last_page': '36'}, 'is_retracted': False, 'is_paratext': False, 'primary_topic': {'id': 'https://openalex.org/T14356', 'display_name': 'Organizational Leadership and Management Strategies', 'score': 0.9862, 'subfield': {'id': 'https://openalex.org/subfields/1408', 'display_name': 'Strategy and Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, 'topics': [{'id': 'https://openalex.org/T14356', 'display_name': 'Organizational Leadership and Management Strategies', 'score': 0.9862, 'subfield': {'id': 'https://openalex.org/subfields/1408', 'display_name': 'Strategy and Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, {'id': 'https://openalex.org/T10006', 'display_name': 'Job Satisfaction and Organizational Behavior', 'score': 0.9816, 'subfield': {'id': 'https://openalex.org/subfields/1407', 'display_name': 'Organizational Behavior and Human Resource Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, {'id': 'https://openalex.org/T10154', 'display_name': 'Customer Service Quality and Loyalty', 'score': 0.9723, 'subfield': {'id': 'https://openalex.org/subfields/1407', 'display_name': 'Organizational Behavior and Human Resource Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}], 'keywords': [{'id': 'https://openalex.org/keywords/stratified-sampling', 'display_name': 'Stratified Sampling', 'score': 0.72846997}, {'id': 'https://openalex.org/keywords/sample', 'display_name': 'Sample (material)', 'score': 0.52091545}, {'id': 'https://openalex.org/keywords/survey-methodology', 'display_name': 'Survey Methodology', 'score': 0.4449423}], 'concepts': [{'id': 'https://openalex.org/C49898467', 'wikidata': 'https://www.wikidata.org/wiki/Q1517706', 'display_name': 'Stratified sampling', 'level': 2, 'score': 0.72846997}, {'id': 'https://openalex.org/C2779530757', 'wikidata': 'https://www.wikidata.org/wiki/Q1207505', 'display_name': 'Quality (philosophy)', 'level': 2, 'score': 0.5547706}, {'id': 'https://openalex.org/C198531522', 'wikidata': 'https://www.wikidata.org/wiki/Q485146', 'display_name': 'Sample (material)', 'level': 2, 'score': 0.52091545}, {'id': 'https://openalex.org/C15744967', 'wikidata': 'https://www.wikidata.org/wiki/Q9418', 'display_name': 'Psychology', 'level': 0, 'score': 0.52029186}, {'id': 'https://openalex.org/C2718322', 'wikidata': 'https://www.wikidata.org/wiki/Q629463', 'display_name': 'Job satisfaction', 'level': 2, 'score': 0.518265}, {'id': 'https://openalex.org/C133462117', 'wikidata': 'https://www.wikidata.org/wiki/Q4929239', 'display_name': 'Data collection', 'level': 2, 'score': 0.51285195}, {'id': 'https://openalex.org/C2908647359', 'wikidata': 'https://www.wikidata.org/wiki/Q2625603', 'display_name': 'Population', 'level': 2, 'score': 0.51082397}, {'id': 'https://openalex.org/C140781008', 'wikidata': 'https://www.wikidata.org/wiki/Q1221081', 'display_name': 'Service quality', 'level': 3, 'score': 0.47446877}, {'id': 'https://openalex.org/C73945780', 'wikidata': 'https://www.wikidata.org/wiki/Q814232', 'display_name': 'Survey methodology', 'level': 2, 'score': 0.4449423}, {'id': 'https://openalex.org/C147859227', 'wikidata': 'https://www.wikidata.org/wiki/Q294217', 'display_name': 'Public sector', 'level': 2, 'score': 0.4265033}, {'id': 'https://openalex.org/C2780378061', 'wikidata': 'https://www.wikidata.org/wiki/Q25351891', 'display_name': 'Service (business)', 'level': 2, 'score': 0.4040481}, {'id': 'https://openalex.org/C162853370', 'wikidata': 'https://www.wikidata.org/wiki/Q39809', 'display_name': 'Marketing', 'level': 1, 'score': 0.3871578}, {'id': 'https://openalex.org/C39549134', 'wikidata': 'https://www.wikidata.org/wiki/Q133080', 'display_name': 'Public relations', 'level': 1, 'score': 0.3657491}, {'id': 'https://openalex.org/C509550671', 'wikidata': 'https://www.wikidata.org/wiki/Q126945', 'display_name': 'Medical education', 'level': 1, 'score': 0.32950065}, {'id': 'https://openalex.org/C144133560', 'wikidata': 'https://www.wikidata.org/wiki/Q4830453', 'display_name': 'Business', 'level': 0, 'score': 0.2845836}, {'id': 'https://openalex.org/C144024400', 'wikidata': 'https://www.wikidata.org/wiki/Q21201', 'display_name': 'Sociology', 'level': 0, 'score': 0.21488926}, {'id': 'https://openalex.org/C17744445', 'wikidata': 'https://www.wikidata.org/wiki/Q36442', 'display_name': 'Political science', 'level': 0, 'score': 0.21485755}, {'id': 'https://openalex.org/C77805123', 'wikidata': 'https://www.wikidata.org/wiki/Q161272', 'display_name': 'Social psychology', 'level': 1, 'score': 0.2145834}, {'id': 'https://openalex.org/C33923547', 'wikidata': 'https://www.wikidata.org/wiki/Q395', 'display_name': 'Mathematics', 'level': 0, 'score': 0.15392625}, {'id': 'https://openalex.org/C71924100', 'wikidata': 'https://www.wikidata.org/wiki/Q11190', 'display_name': 'Medicine', 'level': 0, 'score': 0.10937309}, {'id': 'https://openalex.org/C36289849', 'wikidata': 'https://www.wikidata.org/wiki/Q34749', 'display_name': 'Social science', 'level': 1, 'score': 0.0923267}, {'id': 'https://openalex.org/C105795698', 'wikidata': 'https://www.wikidata.org/wiki/Q12483', 'display_name': 'Statistics', 'level': 1, 'score': 0.08531502}, {'id': 'https://openalex.org/C138885662', 'wikidata': 'https://www.wikidata.org/wiki/Q5891', 'display_name': 'Philosophy', 'level': 0, 'score': 0.0}, {'id': 'https://openalex.org/C185592680', 'wikidata': 'https://www.wikidata.org/wiki/Q2329', 'display_name': 'Chemistry', 'level': 0, 'score': 0.0}, {'id': 'https://openalex.org/C149923435', 'wikidata': 'https://www.wikidata.org/wiki/Q37732', 'display_name': 'Demography', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C111472728', 'wikidata': 'https://www.wikidata.org/wiki/Q9471', 'display_name': 'Epistemology', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C43617362', 'wikidata': 'https://www.wikidata.org/wiki/Q170050', 'display_name': 'Chromatography', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C199539241', 'wikidata': 'https://www.wikidata.org/wiki/Q7748', 'display_name': 'Law', 'level': 1, 'score': 0.0}], 'mesh': [], 'locations_count': 1, 'locations': [{'is_oa': True, 'landing_page_url': 'https://doi.org/10.5430/ijhe.v8n3p36', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S4210182133', 'display_name': 'International Journal of Higher Education', 'issn_l': '1927-6044', 'issn': ['1927-6044', '1927-6052'], 'is_oa': True, 'is_in_doaj': False, 'is_core': True, 'host_organization': 'https://openalex.org/P4310320842', 'host_organization_name': 'Sciedu Press', 'host_organization_lineage': ['https://openalex.org/P4310320842'], 'host_organization_lineage_names': ['Sciedu Press'], 'type': 'journal'}, 'license': None, 'license_id': None, 'version': 'publishedVersion', 'is_accepted': True, 'is_published': True}], 'best_oa_location': {'is_oa': True, 'landing_page_url': 'https://doi.org/10.5430/ijhe.v8n3p36', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S4210182133', 'display_name': 'International Journal of Higher Education', 'issn_l': '1927-6044', 'issn': ['1927-6044', '1927-6052'], 'is_oa': True, 'is_in_doaj': False, 'is_core': True, 'host_organization': 'https://openalex.org/P4310320842', 'host_organization_name': 'Sciedu Press', 'host_organization_lineage': ['https://openalex.org/P4310320842'], 'host_organization_lineage_names': ['Sciedu Press'], 'type': 'journal'}, 'license': None, 'license_id': None, 'version': 'publishedVersion', 'is_accepted': True, 'is_published': True}, 'sustainable_development_goals': [], 'grants': [], 'datasets': [], 'versions': [], 'referenced_works_count': 34, 'referenced_works': ['https://openalex.org/W1557903602', 'https://openalex.org/W1693731968', 'https://openalex.org/W1874513', 'https://openalex.org/W1966814609', 'https://openalex.org/W1978684417', 'https://openalex.org/W1982051878', 'https://openalex.org/W1986860519', 'https://openalex.org/W1992167600', 'https://openalex.org/W1995031937', 'https://openalex.org/W202450247', 'https://openalex.org/W2038702827', 'https://openalex.org/W2041810894', 'https://openalex.org/W2074243084', 'https://openalex.org/W2081234092', 'https://openalex.org/W2083827875', 'https://openalex.org/W2097793880', 'https://openalex.org/W2098419406', 'https://openalex.org/W2108401663', 'https://openalex.org/W2161429592', 'https://openalex.org/W2185352557', 'https://openalex.org/W2426694166', 'https://openalex.org/W2475463267', 'https://openalex.org/W3013114114', 'https://openalex.org/W3122877168', 'https://openalex.org/W3123722757', 'https://openalex.org/W3145291623', 'https://openalex.org/W3951449', 'https://openalex.org/W4205736584', 'https://openalex.org/W4235678817', 'https://openalex.org/W4247878144', 'https://openalex.org/W4248126686', 'https://openalex.org/W4285719527', 'https://openalex.org/W4301115703', 'https://openalex.org/W73684042'], 'related_works': ['https://openalex.org/W4206840145', 'https://openalex.org/W2770035612', 'https://openalex.org/W2375831371', 'https://openalex.org/W2373268560', 'https://openalex.org/W2370014976', 'https://openalex.org/W2356880469', 'https://openalex.org/W2348862395', 'https://openalex.org/W2164051890', 'https://openalex.org/W1833402893', 'https://openalex.org/W1495904142'], 'abstract_inverted_index': {'From': [0], 'last': [1], 'two': [2], 'decades,': [3], 'the': [4, 9, 15, 38, 44, 51, 58, 78, 87, 93, 98, 108, 116, 145, 157, 160, 181, 184, 193, 196, 217, 237], 'Higher': [5], 'Education': [6], 'institutions': [7], 'of': [8, 17, 40, 43, 89, 97, 102, 111, 135, 144, 159, 183, 216], 'developing': [10], 'countries': [11, 79], 'have': [12], 'also': [13, 54, 68], 'realized': [14], 'importance': [16], 'better': [18, 28], 'quality': [19, 29, 88, 113, 231], 'services': [20, 30, 90], 'and': [21, 31, 61, 83, 95, 121, 165, 242], 'leadership': [22, 32, 119, 240], 'behavior.': [23], 'Previous': [24], 'studies': [25], 'investigated': [26], 'that': [27, 220], 'behavior': [33, 120, 222, 241], 'are': [34], 'fundamental': [35], 'tools': [36], 'for': [37, 63, 156, 172, 205], 'enhancement': [39], 'satisfaction': [41, 228], 'level': [42], 'university': [45, 150], 'lecturers.': [46], 'Like': [47], 'other': [48], 'business': [49], 'organizations,': [50], 'education': [52, 74], 'sector': [53], 'required': [55], 'to': [56, 70, 85, 92, 106, 179, 191], 'adopt': [57], 'new': [59], 'approaches': [60], 'techniques': [62], 'effective': [64], 'leadership.': [65], 'Pakistan': [66, 140], 'is': [67, 105], 'trying': [69], 'improve': [71], 'as': [72, 154], 'an': [73], 'hub': [75], 'amongst': [76], 'all': [77], 'in': [80, 130, 138, 203], 'this': [81, 103], 'region': [82], 'focusing': [84], 'render': [86], 'according': [91], 'perception': [94], 'expectations': [96], 'staff.': [99], 'The': [100, 133, 214], 'objective': [101], 'paper': [104], 'determine': [107], 'intervening': [109], 'role': [110, 235], 'service': [112, 230], 'management': [114, 232], 'on': [115, 128, 226, 236], 'relationship': [117, 238], 'between': [118, 239], 'job': [122, 227, 243], 'satisfaction.': [123, 244], 'This': [124], 'research': [125], 'study': [126, 218], 'based': [127], 'quantitative': [129], 'its': [131], 'nature.': [132], 'lecturers': [134, 151], 'public': [136, 149, 163], 'universities': [137, 164], 'Punjab,': [139], 'were': [141, 152], 'a': [142], 'population': [143, 161], 'study.': [146, 185], 'Total': [147], '396': [148], 'selected': [153], 'sample': [155, 182], 'delimitation': [158], 'from': [162, 195], 'stratified': [166], 'random': [167], 'sampling': [168], 'technique': [169], 'was': [170, 177, 189, 201], 'adopted': [171, 178], 'collection': [173], 'data.': [174], '15%': [175], 'proportionate': [176], 'select': [180], 'A': [186], 'survey': [187], 'method': [188], 'used': [190], 'collect': [192], 'data': [194], 'respondents': [197], 'by': [198], 'questionnaire.': [199], 'Data': [200], 'entered': [202], 'sheets': [204], 'analysis': [206], 'using': [207], 'smart': [208], 'PLS-SEM': [209], '3': [210], '(Partial': [211], 'Least': [212], 'Square).': [213], 'findings': [215], 'show': [219], 'leader’s': [221], 'has': [223, 233], 'significance': [224], 'effect': [225], 'whereas,': [229], 'significance-mediating': [234]}, 'cited_by_api_url': 'https://api.openalex.org/works?filter=cites:W2944499013', 'counts_by_year': [{'year': 2024, 'cited_by_count': 2}, {'year': 2023, 'cited_by_count': 8}, {'year': 2022, 'cited_by_count': 10}, {'year': 2021, 'cited_by_count': 5}, {'year': 2020, 'cited_by_count': 2}, {'year': 2019, 'cited_by_count': 2}], 'updated_date': '2024-12-31T12:10:11.172391', 'created_date': '2019-05-16'}