Get quick answers to your questions about the article from our AI researcher chatbot
{'id': 'https://openalex.org/W2942879224', 'doi': 'https://doi.org/10.1016/j.eswa.2019.04.069', 'title': 'Mining customer product reviews for product development: A summarization process', 'display_name': 'Mining customer product reviews for product development: A summarization process', 'publication_year': 2019, 'publication_date': '2019-10-01', 'ids': {'openalex': 'https://openalex.org/W2942879224', 'doi': 'https://doi.org/10.1016/j.eswa.2019.04.069', 'mag': '2942879224'}, 'language': 'en', 'primary_location': {'is_oa': True, 'landing_page_url': 'https://doi.org/10.1016/j.eswa.2019.04.069', 'pdf_url': 'https://www.sciencedirect.com/science/article/am/pii/S0957417419303057', 'source': {'id': 'https://openalex.org/S13144211', 'display_name': 'Expert Systems with Applications', 'issn_l': '0957-4174', 'issn': ['0957-4174', '1873-6793'], 'is_oa': False, 'is_in_doaj': False, 'is_core': True, 'host_organization': 'https://openalex.org/P4310320990', 'host_organization_name': 'Elsevier BV', 'host_organization_lineage': ['https://openalex.org/P4310320990'], 'host_organization_lineage_names': ['Elsevier BV'], 'type': 'journal'}, 'license': 'publisher-specific-oa', 'license_id': 'https://openalex.org/licenses/publisher-specific-oa', 'version': 'acceptedVersion', 'is_accepted': True, 'is_published': False}, 'type': 'article', 'type_crossref': 'journal-article', 'indexed_in': ['arxiv', 'crossref', 'datacite'], 'open_access': {'is_oa': True, 'oa_status': 'bronze', 'oa_url': 'https://www.sciencedirect.com/science/article/am/pii/S0957417419303057', 'any_repository_has_fulltext': True}, 'authorships': [{'author_position': 'first', 'author': {'id': 'https://openalex.org/A5087432421', 'display_name': 'Tianjun Hou', 'orcid': None}, 'institutions': [{'id': 'https://openalex.org/I4210134356', 'display_name': 'Laboratoire Génie Industriel', 'ror': 'https://ror.org/0455wwj08', 'country_code': 'FR', 'type': 'facility', 'lineage': ['https://openalex.org/I4210107720', 'https://openalex.org/I4210134356']}, {'id': 'https://openalex.org/I4210107720', 'display_name': 'CentraleSupélec', 'ror': 'https://ror.org/019tcpt25', 'country_code': 'FR', 'type': 'facility', 'lineage': ['https://openalex.org/I4210107720']}, {'id': 'https://openalex.org/I280199911', 'display_name': 'Bouygues (France)', 'ror': 'https://ror.org/056185y51', 'country_code': 'FR', 'type': 'company', 'lineage': ['https://openalex.org/I280199911']}], 'countries': ['FR'], 'is_corresponding': False, 'raw_author_name': 'Tianjun Hou', 'raw_affiliation_strings': ['LGI - Laboratoire Génie Industriel - EA 2606 (CentraleSupélec - Bâtiment Bouygues\r\n3 rue Joliot Curie\r\n91190 GIF-SUR-YVETTE - France)'], 'affiliations': [{'raw_affiliation_string': 'LGI - Laboratoire Génie Industriel - EA 2606 (CentraleSupélec - Bâtiment Bouygues\r\n3 rue Joliot Curie\r\n91190 GIF-SUR-YVETTE - France)', 'institution_ids': ['https://openalex.org/I4210134356', 'https://openalex.org/I4210107720', 'https://openalex.org/I280199911']}]}, {'author_position': 'middle', 'author': {'id': 'https://openalex.org/A5067724197', 'display_name': 'Bernard Yannou', 'orcid': 'https://orcid.org/0000-0003-4511-4450'}, 'institutions': [{'id': 'https://openalex.org/I4210134356', 'display_name': 'Laboratoire Génie Industriel', 'ror': 'https://ror.org/0455wwj08', 'country_code': 'FR', 'type': 'facility', 'lineage': ['https://openalex.org/I4210107720', 'https://openalex.org/I4210134356']}, {'id': 'https://openalex.org/I4210107720', 'display_name': 'CentraleSupélec', 'ror': 'https://ror.org/019tcpt25', 'country_code': 'FR', 'type': 'facility', 'lineage': ['https://openalex.org/I4210107720']}, {'id': 'https://openalex.org/I280199911', 'display_name': 'Bouygues (France)', 'ror': 'https://ror.org/056185y51', 'country_code': 'FR', 'type': 'company', 'lineage': ['https://openalex.org/I280199911']}], 'countries': ['FR'], 'is_corresponding': False, 'raw_author_name': 'Bernard Yannou', 'raw_affiliation_strings': ['LGI - Laboratoire Génie Industriel - EA 2606 (CentraleSupélec - Bâtiment Bouygues\r\n3 rue Joliot Curie\r\n91190 GIF-SUR-YVETTE - France)'], 'affiliations': [{'raw_affiliation_string': 'LGI - Laboratoire Génie Industriel - EA 2606 (CentraleSupélec - Bâtiment Bouygues\r\n3 rue Joliot Curie\r\n91190 GIF-SUR-YVETTE - France)', 'institution_ids': ['https://openalex.org/I4210134356', 'https://openalex.org/I4210107720', 'https://openalex.org/I280199911']}]}, {'author_position': 'middle', 'author': {'id': 'https://openalex.org/A5046812138', 'display_name': 'Yann Leroy', 'orcid': 'https://orcid.org/0000-0003-3722-8888'}, 'institutions': [{'id': 'https://openalex.org/I4210134356', 'display_name': 'Laboratoire Génie Industriel', 'ror': 'https://ror.org/0455wwj08', 'country_code': 'FR', 'type': 'facility', 'lineage': ['https://openalex.org/I4210107720', 'https://openalex.org/I4210134356']}, {'id': 'https://openalex.org/I4210107720', 'display_name': 'CentraleSupélec', 'ror': 'https://ror.org/019tcpt25', 'country_code': 'FR', 'type': 'facility', 'lineage': ['https://openalex.org/I4210107720']}, {'id': 'https://openalex.org/I280199911', 'display_name': 'Bouygues (France)', 'ror': 'https://ror.org/056185y51', 'country_code': 'FR', 'type': 'company', 'lineage': ['https://openalex.org/I280199911']}], 'countries': ['FR'], 'is_corresponding': False, 'raw_author_name': 'Yann Leroy', 'raw_affiliation_strings': ['LGI - Laboratoire Génie Industriel - EA 2606 (CentraleSupélec - Bâtiment Bouygues\r\n3 rue Joliot Curie\r\n91190 GIF-SUR-YVETTE - France)'], 'affiliations': [{'raw_affiliation_string': 'LGI - Laboratoire Génie Industriel - EA 2606 (CentraleSupélec - Bâtiment Bouygues\r\n3 rue Joliot Curie\r\n91190 GIF-SUR-YVETTE - France)', 'institution_ids': ['https://openalex.org/I4210134356', 'https://openalex.org/I4210107720', 'https://openalex.org/I280199911']}]}, {'author_position': 'last', 'author': {'id': 'https://openalex.org/A5032359852', 'display_name': 'Émilie Poirson', 'orcid': 'https://orcid.org/0000-0002-0666-8162'}, 'institutions': [{'id': 'https://openalex.org/I4210117005', 'display_name': 'Laboratoire des Sciences du Numérique de Nantes', 'ror': 'https://ror.org/02snf8m58', 'country_code': 'FR', 'type': 'facility', 'lineage': ['https://openalex.org/I100445878', 'https://openalex.org/I1294671590', 'https://openalex.org/I1326498283', 'https://openalex.org/I4210117005', 'https://openalex.org/I4210124215', 'https://openalex.org/I4210127572', 'https://openalex.org/I4210139971', 'https://openalex.org/I97188460']}, {'id': 'https://openalex.org/I97188460', 'display_name': 'Nantes Université', 'ror': 'https://ror.org/03gnr7b55', 'country_code': 'FR', 'type': 'education', 'lineage': ['https://openalex.org/I97188460']}], 'countries': ['FR'], 'is_corresponding': False, 'raw_author_name': 'Emilie Poirson', 'raw_affiliation_strings': ['LS2N - Laboratoire des Sciences du Numérique de Nantes (Université de Nantes – faculté des Sciences et Techniques (FST)\r\n2 Chemin de la Houssinière\r\nBP 92208, 44322 Nantes Cedex 3 - France)', 'LS2N - équipe PACCE - Perception, Action, Cognition pour la Conception et l’Ergonomie (France)'], 'affiliations': [{'raw_affiliation_string': 'LS2N - équipe PACCE - Perception, Action, Cognition pour la Conception et l’Ergonomie (France)', 'institution_ids': ['https://openalex.org/I4210117005']}, {'raw_affiliation_string': 'LS2N - Laboratoire des Sciences du Numérique de Nantes (Université de Nantes – faculté des Sciences et Techniques (FST)\r\n2 Chemin de la Houssinière\r\nBP 92208, 44322 Nantes Cedex 3 - France)', 'institution_ids': ['https://openalex.org/I4210117005', 'https://openalex.org/I97188460']}]}], 'countries_distinct_count': 1, 'institutions_distinct_count': 5, 'corresponding_author_ids': [], 'corresponding_institution_ids': [], 'apc_list': {'value': 3220, 'currency': 'USD', 'value_usd': 3220, 'provenance': 'doaj'}, 'apc_paid': None, 'fwci': 4.257, 'has_fulltext': True, 'fulltext_origin': 'pdf', 'cited_by_count': 43, 'citation_normalized_percentile': {'value': 0.999972, 'is_in_top_1_percent': True, 'is_in_top_10_percent': True}, 'cited_by_percentile_year': {'min': 96, 'max': 97}, 'biblio': {'volume': '132', 'issue': None, 'first_page': '141', 'last_page': '150'}, 'is_retracted': False, 'is_paratext': False, 'primary_topic': {'id': 'https://openalex.org/T10664', 'display_name': 'Sentiment Analysis and Opinion Mining', 'score': 0.9968, 'subfield': {'id': 'https://openalex.org/subfields/1702', 'display_name': 'Artificial Intelligence'}, 'field': {'id': 'https://openalex.org/fields/17', 'display_name': 'Computer Science'}, 'domain': {'id': 'https://openalex.org/domains/3', 'display_name': 'Physical Sciences'}}, 'topics': [{'id': 'https://openalex.org/T10664', 'display_name': 'Sentiment Analysis and Opinion Mining', 'score': 0.9968, 'subfield': {'id': 'https://openalex.org/subfields/1702', 'display_name': 'Artificial Intelligence'}, 'field': {'id': 'https://openalex.org/fields/17', 'display_name': 'Computer Science'}, 'domain': {'id': 'https://openalex.org/domains/3', 'display_name': 'Physical Sciences'}}, {'id': 'https://openalex.org/T13083', 'display_name': 'Automatic Keyword Extraction from Textual Data', 'score': 0.9942, 'subfield': {'id': 'https://openalex.org/subfields/1702', 'display_name': 'Artificial Intelligence'}, 'field': {'id': 'https://openalex.org/fields/17', 'display_name': 'Computer Science'}, 'domain': {'id': 'https://openalex.org/domains/3', 'display_name': 'Physical Sciences'}}, {'id': 'https://openalex.org/T12496', 'display_name': 'Color Psychology and Product Design', 'score': 0.9897, 'subfield': {'id': 'https://openalex.org/subfields/3207', 'display_name': 'Social Psychology'}, 'field': {'id': 'https://openalex.org/fields/32', 'display_name': 'Psychology'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}], 'keywords': [{'id': 'https://openalex.org/keywords/affordance', 'display_name': 'Affordance', 'score': 0.5673999}, {'id': 'https://openalex.org/keywords/user-satisfaction', 'display_name': 'User Satisfaction', 'score': 0.539497}, {'id': 'https://openalex.org/keywords/product-design', 'display_name': 'Product Design', 'score': 0.5104}, {'id': 'https://openalex.org/keywords/aspect-based-sentiment-analysis', 'display_name': 'Aspect-based Sentiment Analysis', 'score': 0.508797}, {'id': 'https://openalex.org/keywords/sentiment-analysis', 'display_name': 'Sentiment Analysis', 'score': 0.504907}], 'concepts': [{'id': 'https://openalex.org/C170858558', 'wikidata': 'https://www.wikidata.org/wiki/Q1394144', 'display_name': 'Automatic summarization', 'level': 2, 'score': 0.92707634}, {'id': 'https://openalex.org/C41008148', 'wikidata': 'https://www.wikidata.org/wiki/Q21198', 'display_name': 'Computer science', 'level': 0, 'score': 0.83301246}, {'id': 'https://openalex.org/C98045186', 'wikidata': 'https://www.wikidata.org/wiki/Q205663', 'display_name': 'Process (computing)', 'level': 2, 'score': 0.5838064}, {'id': 'https://openalex.org/C194995250', 'wikidata': 'https://www.wikidata.org/wiki/Q531136', 'display_name': 'Affordance', 'level': 2, 'score': 0.5673999}, {'id': 'https://openalex.org/C90673727', 'wikidata': 'https://www.wikidata.org/wiki/Q901718', 'display_name': 'Product (mathematics)', 'level': 2, 'score': 0.56297654}, {'id': 'https://openalex.org/C177264268', 'wikidata': 'https://www.wikidata.org/wiki/Q1514741', 'display_name': 'Set (abstract data type)', 'level': 2, 'score': 0.562652}, {'id': 'https://openalex.org/C2776321320', 'wikidata': 'https://www.wikidata.org/wiki/Q857525', 'display_name': 'Annotation', 'level': 2, 'score': 0.5442569}, {'id': 'https://openalex.org/C2781249084', 'wikidata': 'https://www.wikidata.org/wiki/Q908656', 'display_name': 'Preference', 'level': 2, 'score': 0.5383111}, {'id': 'https://openalex.org/C23123220', 'wikidata': 'https://www.wikidata.org/wiki/Q816826', 'display_name': 'Information retrieval', 'level': 1, 'score': 0.4982257}, {'id': 'https://openalex.org/C204321447', 'wikidata': 'https://www.wikidata.org/wiki/Q30642', 'display_name': 'Natural language processing', 'level': 1, 'score': 0.41374084}, {'id': 'https://openalex.org/C154945302', 'wikidata': 'https://www.wikidata.org/wiki/Q11660', 'display_name': 'Artificial intelligence', 'level': 1, 'score': 0.33885545}, {'id': 'https://openalex.org/C2522767166', 'wikidata': 'https://www.wikidata.org/wiki/Q2374463', 'display_name': 'Data science', 'level': 1, 'score': 0.33233243}, {'id': 'https://openalex.org/C107457646', 'wikidata': 'https://www.wikidata.org/wiki/Q207434', 'display_name': 'Human–computer interaction', 'level': 1, 'score': 0.30859566}, {'id': 'https://openalex.org/C2524010', 'wikidata': 'https://www.wikidata.org/wiki/Q8087', 'display_name': 'Geometry', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C33923547', 'wikidata': 'https://www.wikidata.org/wiki/Q395', 'display_name': 'Mathematics', 'level': 0, 'score': 0.0}, {'id': 'https://openalex.org/C111919701', 'wikidata': 'https://www.wikidata.org/wiki/Q9135', 'display_name': 'Operating system', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C175444787', 'wikidata': 'https://www.wikidata.org/wiki/Q39072', 'display_name': 'Microeconomics', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C162324750', 'wikidata': 'https://www.wikidata.org/wiki/Q8134', 'display_name': 'Economics', 'level': 0, 'score': 0.0}, {'id': 'https://openalex.org/C199360897', 'wikidata': 'https://www.wikidata.org/wiki/Q9143', 'display_name': 'Programming language', 'level': 1, 'score': 0.0}], 'mesh': [], 'locations_count': 8, 'locations': [{'is_oa': True, 'landing_page_url': 'https://doi.org/10.1016/j.eswa.2019.04.069', 'pdf_url': 'https://www.sciencedirect.com/science/article/am/pii/S0957417419303057', 'source': {'id': 'https://openalex.org/S13144211', 'display_name': 'Expert Systems with Applications', 'issn_l': '0957-4174', 'issn': ['0957-4174', '1873-6793'], 'is_oa': False, 'is_in_doaj': False, 'is_core': True, 'host_organization': 'https://openalex.org/P4310320990', 'host_organization_name': 'Elsevier BV', 'host_organization_lineage': ['https://openalex.org/P4310320990'], 'host_organization_lineage_names': ['Elsevier BV'], 'type': 'journal'}, 'license': 'publisher-specific-oa', 'license_id': 'https://openalex.org/licenses/publisher-specific-oa', 'version': 'acceptedVersion', 'is_accepted': True, 'is_published': False}, {'is_oa': True, 'landing_page_url': 'https://hal.science/hal-02434235', 'pdf_url': 'https://hal.science/hal-02434235/document', 'source': {'id': 'https://openalex.org/S4306402512', 'display_name': 'HAL (Le Centre pour la Communication Scientifique Directe)', 'issn_l': None, 'issn': None, 'is_oa': True, 'is_in_doaj': False, 'is_core': False, 'host_organization': 'https://openalex.org/I1294671590', 'host_organization_name': 'Centre National de la Recherche Scientifique', 'host_organization_lineage': ['https://openalex.org/I1294671590'], 'host_organization_lineage_names': ['Centre National de la Recherche Scientifique'], 'type': 'repository'}, 'license': None, 'license_id': None, 'version': 'submittedVersion', 'is_accepted': False, 'is_published': False}, {'is_oa': True, 'landing_page_url': 'http://arxiv.org/abs/2001.04200', 'pdf_url': 'http://arxiv.org/pdf/2001.04200', 'source': {'id': 'https://openalex.org/S4306400194', 'display_name': 'arXiv (Cornell University)', 'issn_l': None, 'issn': None, 'is_oa': True, 'is_in_doaj': False, 'is_core': False, 'host_organization': 'https://openalex.org/I205783295', 'host_organization_name': 'Cornell University', 'host_organization_lineage': ['https://openalex.org/I205783295'], 'host_organization_lineage_names': ['Cornell University'], 'type': 'repository'}, 'license': None, 'license_id': None, 'version': 'submittedVersion', 'is_accepted': False, 'is_published': False}, {'is_oa': True, 'landing_page_url': 'https://hal.science/hal-02434235/file/ESWA%2019%20-%20Mining%20customer%20product%20reviews.pdf', 'pdf_url': 'https://hal.science/hal-02434235/file/ESWA%2019%20-%20Mining%20customer%20product%20reviews.pdf', 'source': {'id': 'https://openalex.org/S4306402512', 'display_name': 'HAL (Le Centre pour la Communication Scientifique Directe)', 'issn_l': None, 'issn': None, 'is_oa': True, 'is_in_doaj': False, 'is_core': False, 'host_organization': 'https://openalex.org/I1294671590', 'host_organization_name': 'Centre National de la Recherche Scientifique', 'host_organization_lineage': ['https://openalex.org/I1294671590'], 'host_organization_lineage_names': ['Centre National de la Recherche Scientifique'], 'type': 'repository'}, 'license': 'other-oa', 'license_id': 'https://openalex.org/licenses/other-oa', 'version': 'submittedVersion', 'is_accepted': False, 'is_published': False}, {'is_oa': True, 'landing_page_url': 'https://hal.archives-ouvertes.fr/hal-02434235/file/ESWA%2019%20-%20Mining%20customer%20product%20reviews.pdf', 'pdf_url': 'https://hal.archives-ouvertes.fr/hal-02434235/file/ESWA%2019%20-%20Mining%20customer%20product%20reviews.pdf', 'source': {'id': 'https://openalex.org/S4306402512', 'display_name': 'HAL (Le Centre pour la Communication Scientifique Directe)', 'issn_l': None, 'issn': None, 'is_oa': True, 'is_in_doaj': False, 'is_core': False, 'host_organization': 'https://openalex.org/I1294671590', 'host_organization_name': 'Centre National de la Recherche Scientifique', 'host_organization_lineage': ['https://openalex.org/I1294671590'], 'host_organization_lineage_names': ['Centre National de la Recherche Scientifique'], 'type': 'repository'}, 'license': 'other-oa', 'license_id': 'https://openalex.org/licenses/other-oa', 'version': 'submittedVersion', 'is_accepted': False, 'is_published': False}, {'is_oa': True, 'landing_page_url': 'https://hal.archives-ouvertes.fr/hal-02434235/document', 'pdf_url': 'https://hal.archives-ouvertes.fr/hal-02434235/document', 'source': {'id': 'https://openalex.org/S4306402512', 'display_name': 'HAL (Le Centre pour la Communication Scientifique Directe)', 'issn_l': None, 'issn': None, 'is_oa': True, 'is_in_doaj': False, 'is_core': False, 'host_organization': 'https://openalex.org/I1294671590', 'host_organization_name': 'Centre National de la Recherche Scientifique', 'host_organization_lineage': ['https://openalex.org/I1294671590'], 'host_organization_lineage_names': ['Centre National de la Recherche Scientifique'], 'type': 'repository'}, 'license': 'other-oa', 'license_id': 'https://openalex.org/licenses/other-oa', 'version': 'submittedVersion', 'is_accepted': False, 'is_published': False}, {'is_oa': True, 'landing_page_url': 'https://arxiv.org/abs/2001.04200', 'pdf_url': 'https://arxiv.org/pdf/2001.04200', 'source': {'id': 'https://openalex.org/S4306400194', 'display_name': 'arXiv (Cornell University)', 'issn_l': None, 'issn': None, 'is_oa': True, 'is_in_doaj': False, 'is_core': False, 'host_organization': 'https://openalex.org/I205783295', 'host_organization_name': 'Cornell University', 'host_organization_lineage': ['https://openalex.org/I205783295'], 'host_organization_lineage_names': ['Cornell University'], 'type': 'repository'}, 'license': None, 'license_id': None, 'version': 'submittedVersion', 'is_accepted': False, 'is_published': False}, {'is_oa': False, 'landing_page_url': 'https://api.datacite.org/dois/10.48550/arxiv.2001.04200', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S4393179698', 'display_name': 'DataCite API', 'issn_l': None, 'issn': None, 'is_oa': True, 'is_in_doaj': False, 'is_core': False, 'host_organization': 'https://openalex.org/I4210145204', 'host_organization_name': 'DataCite', 'host_organization_lineage': ['https://openalex.org/I4210145204'], 'host_organization_lineage_names': ['DataCite'], 'type': 'metadata'}, 'license': None, 'license_id': None, 'version': None}], 'best_oa_location': {'is_oa': True, 'landing_page_url': 'https://doi.org/10.1016/j.eswa.2019.04.069', 'pdf_url': 'https://www.sciencedirect.com/science/article/am/pii/S0957417419303057', 'source': {'id': 'https://openalex.org/S13144211', 'display_name': 'Expert Systems with Applications', 'issn_l': '0957-4174', 'issn': ['0957-4174', '1873-6793'], 'is_oa': False, 'is_in_doaj': False, 'is_core': True, 'host_organization': 'https://openalex.org/P4310320990', 'host_organization_name': 'Elsevier BV', 'host_organization_lineage': ['https://openalex.org/P4310320990'], 'host_organization_lineage_names': ['Elsevier BV'], 'type': 'journal'}, 'license': 'publisher-specific-oa', 'license_id': 'https://openalex.org/licenses/publisher-specific-oa', 'version': 'acceptedVersion', 'is_accepted': True, 'is_published': False}, 'sustainable_development_goals': [], 'grants': [{'funder': 'https://openalex.org/F4320322725', 'funder_display_name': 'China Scholarship Council', 'award_id': None}], 'datasets': [], 'versions': ['https://openalex.org/W2942879224'], 'referenced_works_count': 62, 'referenced_works': ['https://openalex.org/W1162856', 'https://openalex.org/W1518369940', 'https://openalex.org/W1562578637', 'https://openalex.org/W1586442777', 'https://openalex.org/W1966797434', 'https://openalex.org/W1967025894', 'https://openalex.org/W1973281332', 'https://openalex.org/W1975879668', 'https://openalex.org/W1977593555', 'https://openalex.org/W1980266640', 'https://openalex.org/W2013143481', 'https://openalex.org/W2030439497', 'https://openalex.org/W2034383569', 'https://openalex.org/W2034905424', 'https://openalex.org/W2038241593', 'https://openalex.org/W2040467972', 'https://openalex.org/W2041045809', 'https://openalex.org/W2046122205', 'https://openalex.org/W2047600409', 'https://openalex.org/W2051141867', 'https://openalex.org/W2053379819', 'https://openalex.org/W2059058676', 'https://openalex.org/W2060668191', 'https://openalex.org/W2066761753', 'https://openalex.org/W2072213415', 'https://openalex.org/W2073783071', 'https://openalex.org/W2080746630', 'https://openalex.org/W2081812634', 'https://openalex.org/W2090276733', 'https://openalex.org/W2094023296', 'https://openalex.org/W2098454324', 'https://openalex.org/W2098879771', 'https://openalex.org/W2102998034', 'https://openalex.org/W2104165004', 'https://openalex.org/W2108646579', 'https://openalex.org/W2132314509', 'https://openalex.org/W2139465040', 'https://openalex.org/W2160660844', 'https://openalex.org/W2161846127', 'https://openalex.org/W2164777277', 'https://openalex.org/W2170058091', 'https://openalex.org/W2199164494', 'https://openalex.org/W2215376118', 'https://openalex.org/W2216876253', 'https://openalex.org/W2299721852', 'https://openalex.org/W2336137070', 'https://openalex.org/W2394921060', 'https://openalex.org/W2399358428', 'https://openalex.org/W2404480901', 'https://openalex.org/W2406820331', 'https://openalex.org/W2522323745', 'https://openalex.org/W2527916237', 'https://openalex.org/W2560109553', 'https://openalex.org/W2755762896', 'https://openalex.org/W2769533621', 'https://openalex.org/W3100026350', 'https://openalex.org/W3123115705', 'https://openalex.org/W371108175', 'https://openalex.org/W4211186029', 'https://openalex.org/W4285719527', 'https://openalex.org/W4299594570', 'https://openalex.org/W820643866'], 'related_works': ['https://openalex.org/W4389519192', 'https://openalex.org/W4387963800', 'https://openalex.org/W3148229873', 'https://openalex.org/W2366403280', 'https://openalex.org/W2346831895', 'https://openalex.org/W2248634132', 'https://openalex.org/W2091301346', 'https://openalex.org/W1972718289', 'https://openalex.org/W1791514435', 'https://openalex.org/W1495108544'], 'abstract_inverted_index': {'This': [0], 'research': [1], 'set': [2], 'out': [3], 'to': [4, 13, 24, 55, 105], 'identify': [5], 'and': [6, 10, 16, 71, 85, 99], 'structure': [7, 106], 'the': [8, 51, 77, 107, 125], 'words': [9], 'expressions': [11], 'related': [12], "customers'": [14], 'likes': [15], 'dislikes': [17], 'found': [18], 'in': [19], 'online': [20, 108, 126], 'reviews': [21, 109], 'on': [22, 33, 40, 46], 'order': [23], 'guide': [25], 'product': [26, 34, 68], 'development.': [27], 'Previous': [28], 'methods': [29], 'have': [30], 'mainly': [31], 'focused': [32], 'features,': [35], 'yet': [36], 'reviewers': [37], 'express': [38], 'preferences': [39], 'much': [41], 'more.': [42], 'Here': [43], 'we': [44], 'build': [45], 'an': [47, 120], 'extensive': [48], 'review': [49, 127], 'of': [50, 63, 83], 'design': [52], 'science': [53], 'literature': [54], 'propose': [56], 'a': [57], 'summarization': [58, 128], 'model': [59, 98], 'containing': [60], 'multiple': [61], 'aspects': [62, 82], 'user': [64], 'preference,': [65, 84], 'such': [66], 'as': [67], 'affordances,': [69], 'emotions,': [70], 'usage': [72], 'conditions.': [73], 'We': [74], 'also': [75], 'uncover': [76], 'linguistic': [78], 'patterns': [79], 'describing': [80], 'these': [81], 'draft': [86], 'them': [87], 'into': [88], 'annotation': [89, 100, 117], 'guidelines.': [90], 'A': [91], 'case': [92], 'study': [93, 135], 'demonstrates': [94], 'that': [95], 'our': [96], 'proposed': [97], 'guidelines': [101], 'enable': [102], 'human': [103, 116], 'annotators': [104], 'with': [110, 130], 'high': [111, 114], 'inter-agreement.': [112], 'As': [113], 'inter-rater-agreement': [115], 'results': [118], 'are': [119], 'essential': [121], 'step': [122], 'towards': [123], 'automating': [124], 'process': [129], 'natural': [131], 'language': [132], 'processing,': [133], 'this': [134], 'brings': [136], 'material': [137], 'for': [138], 'future': [139], 'automatization': [140], 'research.': [141]}, 'cited_by_api_url': 'https://api.openalex.org/works?filter=cites:W2942879224', 'counts_by_year': [{'year': 2024, 'cited_by_count': 5}, {'year': 2023, 'cited_by_count': 10}, {'year': 2022, 'cited_by_count': 9}, {'year': 2021, 'cited_by_count': 11}, {'year': 2020, 'cited_by_count': 6}, {'year': 2019, 'cited_by_count': 1}], 'updated_date': '2024-09-11T23:19:13.375855', 'created_date': '2019-05-09'}