Title: 23rd Conference of the International Society for Telemedicine and eHealth and the 23rd Finnish National Conference on Telemedicine and eHealth. Helsinki - Stockholm - Helsinki 15th-17th March 2018
Abstract: Background: Burnout is a phenomenon that seems to be studied globally in relation to all types of populations.The methods available at present only register the irreversible changes that have already set in the functioning of the individual.A notable advantage of Boyko's standardized method for burnout assessment allows clinicians to detect possible susceptibility to burnout and to use individual approach in the psychological prophylaxis.Aim: The aim of the project is to create an information system to evaluate the burnout syndrome based on Boyko's inventory in order to better both assess and manage burnout.The information system will be design on the basis of Boyko methodology.Boyko developed an 84-item questionnaire distinguishing three phases in the syndrome each manifestable with four symptoms.Each item in its positive or negative variant carries a different number of points, which allows the formation of a total score for each of the symptoms.The clarity and uniformity of interpretation of the scales makes this inventory easier for clinicians to compare the obtained results with other psychodiagnostic techniques and it allows that the advantage of ICT being used.In Bulgaria, so far, there is no information system implemented for diagnosis of burnout.As a result, we initiate that project.Results: Expected results are: Designing a model to develop an information system for assessing and analysing of burnout.Reducing the burnout rates among employees through accurate and quick diagnosis.Improving the prevention using the information systems' capabilities.Lowering medical care expenses.Promoting exchange of successful problem solving and decision-making patterns between health care providers.The expected results confirm the necessity to create and put into operation an information system in order to better evaluate and manage burnout.