Title: 정성적(定性的) 연구(硏究) : 관광위기 유형화에 따른 위기관리 전략에 관한 연구
Abstract: Tourism is sensitive to different kinds of crisis as it has been seen in the case of 9· 11, tsunami, recent radiation rise in Japan. In the context, the importance of tourism crisis management has been emphasized. This research was performed to build a crisis management strategies based on the types of tourism crisis. Review of related literature suggested seven different types of tourism crisis: tourism cooperation management crisis, natural disaster, traveller`s security crisis, political crisis, economic crisis, disease and hygienic crisis and technology crisis. Out of the seven crisis, this study suggested crisis management strategies for five public crisis including natural disaster, travellers` security crisis, political crisis, economic crisis, and disease and hygienic crisis. Particularity, the five aspects of crisis management strategies were examined in terms of proactive strategies and reactive strategies. Limitations and future research directions were also discussed.
Publication Year: 2011
Publication Date: 2011-01-01
Language: en
Type: article
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