Title: investigating of procedural, interactional justice and perceived organizational support effect on organizational citizenship behavior in public higher education context
Abstract: The present study attempts to evaluate the impact of procedural and interactional justice on organizational citizenship behavior with mediating role of perceived organizational support. Perceived organizational support in this study is based on Eisenberger model. Organizational citizenship behavior is based on 5-item model of Podsakoff. Procedural and interactional justice is based on Niehoff and Moorman model. The study method is survey design. The data are collected among 540 non-academic employees of public higher education institutions in West Sumatera and via standard questionaires. Smart PLS has been used for data analysis. The study showed that procedural justice and interactional justice are significantly associated with OCB and POS. The study also indicated a full mediating role of POS on relationships between interactional justice and organizational citizenship behavior and on procedural justice and organizational citizenship behavior relationship.
Publication Year: 2018
Publication Date: 2018-10-30
Language: en
Type: article
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