Title: AN ASSESSMENT OF PATIENT WAITING AND CONSULTATION TIME IN THE OUTPATIENT DEPARTMENT AT A SELECTED TERTIARY CARE TEACHING HOSPITAL
Abstract: BACKGROUNDOutpatient department has become an essential part of the hospital due to the fact that it is the first step of the treatment system and point of contact between a hospital and community.Waiting time refers to the time a patient waits in the clinic being seen by one of the clinical medical staff.Objectives-1.To calculate the patient waiting and consultation time for each specialty.2. To analyse the cause and effect for the delay.3. To recommend appropriate suggestions to optimize the waiting time in OPD.