Abstract: Process mining is an emerging area that synergically combines model-based and data-oriented analysis techniques to obtain useful insights on how business processes are executed within an organization. Through process mining, decision makers can discover process models from data, compare expected and actual behaviors, and enrich models with key information about their actual execution. To be applicable, process mining techniques require the input data to be explicitly structured in the form of an event log, which lists when and by whom different case objects (i.e., process instances) have been subject to the execution of tasks. Unfortunately, in many real world set-ups, such event logs are not explicitly given, but are instead implicitly represented in legacy information systems. To apply process mining in this widespread setting, there is a pressing need for techniques able to support various process stakeholders in data preparation and log extraction from legacy information systems. The purpose of this paper is to single out this challenging, open issue, and didactically introduce how techniques from intelligent data management, and in particular ontology-based data access, provide a viable solution with a solid theoretical basis.
Publication Year: 2017
Publication Date: 2017-01-01
Language: en
Type: book-chapter
Indexed In: ['crossref']
Access and Citation
Cited By Count: 16
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