Title: Use of the Internet Technology to the Production Support
Abstract: Information is becoming a more important factor of production than raw material, energy and work. It is decisive for a smooth production flow, to provide the correct information at the right time for the right partner. By the use of Internet technology, every network capable component can almost be tied into the operational flow of information in the production area. New software tools offer the possibilities to develop solutions for the workshop area. Over a PC computer the worker can dial on-line catalogs, request technology data or replace machine- and production data. A further aspect is the combination of machine tools with the remote diagnosis. As a rule, small and average businesses don't have any computer specialists. Nevertheless the software must be able easily enough to be adapted for the respective requests of the production, to win the acceptance of the worker