Title: Human Resources Field Performance Evaluation in the Medical Center of Hasheminejad Based on the EFQM Excellence Model and Presenting Appropriate Solutions
Abstract: Achieving organizational goals depend on the ability of its human resources; so improving the performance of staffs are undeniable need for organizations and for achieving this goal, performance evaluation is an appropriate tool. Vital health services, limited resources and the importance of quality in service, have doubled the need to monitor the performance of this sector and among different models of evaluation, the Ministry of Health has identified the EFQM model more desirable. The present study evaluated the field performance based on the EFQM Excellence Model of Hasheminejad human resources center and presenting appropriate solutions. The current study was a descriptive survey, and statistical population were 30 senior managers that have been selected by census. Data collection, workshop method standard by standard tools of EFQM model, had the scoring matrix and data were analyzed using SPSS software version 22. Normal distribution of data was demonstrated by Kolmogorov-Smirnov test. One sample T-test showed that the average score for all sub organizations and personnel-related measures, had significant differences in the EFQM model with a good rating. The organization should pay more attention to the criteria of staff field so that by providing efficient and effective programs in the field of human resources, improved fields of center to be provided.
Publication Year: 2015
Publication Date: 2015-01-01
Language: en
Type: article
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Cited By Count: 1
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