Title: Supply Chain Competitiveness With The Perspective Of Service Performance Between Supply Chain Actors: A Theoretical Model
Abstract: Supply Chain Competitiveness is the capability of supply chain to deliver value to the customer for the sake of competitive advantage. Supply Chain competitiveness is the current issue of interest because now supply chains compete rather than firms. A proposed theoretical model is build upon literature and integrating theories of value chain, network theory, customer value theory, and expectancy disconfirmation paradigm theory to explain the phenomenon of supply chain competitiveness with the perspective of service performance. It is conceived that service performance between supply chain actors including functions of focal firm would result into supply chain competitiveness and ultimately competitive advantage in the market.
Publication Year: 2015
Publication Date: 2015-01-01
Language: en
Type: preprint
Access and Citation
Cited By Count: 3
AI Researcher Chatbot
Get quick answers to your questions about the article from our AI researcher chatbot