Title: Knowledge management system in a construction company
Abstract: In an increasingly global world, with great mobility, construction companies must be in permanent alert finding new solutions in order to be more competitive and innovative, reducing costs and response times. The construction company can be seen as an entity where the confidence is a key factor in the decision. Often the more decisive choice is the one that can get the most positive evaluations of previous clients, good price and service. The system ConstruKnowledge was created to be used by construction companies for their knowledge management process. One of the innovations of this system is the fact that, in a simplified form and without great effort, the users can start using the system without be necessary to change their usual procedures. The system has been mapped in tree different sites: the My Site where are the information about the worker, the Site Room where the information of each project are and a third part called Knowledge Base Site where all the information are included regarding all the collaborator. That allow to the company to have access also to external knowledge avoiding sharing only inside, without external and refreshing ideas. The results of the system ConstruKnowledge have demonstrated that knowledge management is important for an enduring relationship between a construction company and a customer, providing the whole process documentation and construction phases that the client may require in the future.
Publication Year: 2012
Publication Date: 2012-07-09
Language: en
Type: book-chapter
Indexed In: ['crossref']
Access and Citation
Cited By Count: 2
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