Abstract: Indian Railways (IR) now carries over a billion tons of freight per year, after a decade of growth. However, its market share has fallen to 30%. The government’s 2014 report from the National Transport Development Policy Committee plans for IR to increase its market share to at least 50% by 2032. One of IR’s major issues at present is congestion. The railroad’s infrastructure cannot keep up with the needed capacity. Plans are being developed to add additional tracks for routes that see heavy traffic. IR needs to take a more customer-focused approach in order to improve its services.
Publication Year: 2014
Publication Date: 2014-11-01
Language: en
Type: article
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