Title: Development and Implementation of Quality Index System of Community Care
Abstract: Objective To develop a quality index system of community nursing service,which should be scientific,feasible and in accordance with status quo of the community health services in China,so as to provide a reference for the relevant government departments to conduct quality assessment and to improve quality assessing standard.Methods The initial indicator database was established through systematic literature review.The dimensions of the system and index group in each dimension were determined by Delphi expert technique.The weight of each index was calculated by the importance score.Then the evaluation system was used to conduct a simulating assessment of community care quality in Chongqing Municipality among 12 community health service centers selected out of 10 major urban areas by stratified random sampling.Results The quality index system comprised 3 first-class indicators,17 second-class indicators and 42 third-class indicators.The average of comprehensive evaluation score of the 12 centers was 79.43,with a score span of 21.95 points.Conclusion The quality index system of community care services takes quality indicators,process quality and outcome quality as the elements,with six in one functional status quo being standing out.It is of suitability,guidance,variance,and practical value.
Publication Year: 2010
Publication Date: 2010-01-01
Language: en
Type: article
Access and Citation
AI Researcher Chatbot
Get quick answers to your questions about the article from our AI researcher chatbot