Title: Study on Fuzzy Comprehensive Evaluation of Service Innovation Ability of a Knowledge-Intensive Business Service
Abstract: By establishing an appraisal index system,and adopting Delphi method and fuzzy comprehensive evaluation method,a mathematical model was built to objectively evaluate service innovation ability of a knowledge-intensive service enterprise.The result indicates that the appraisal index system and the evaluation methods have wide applicability to the knowledge-intensive service enterprise.It can clearly reflect the relative importance of each index for the enterprise's service innovation ability,at the same time,a knowledge-intensive service enterprise can realize its service innovative level and find its deficiency,and it has great significance for providing the proper development of business services innovation policies and strategic objectives.
Publication Year: 2010
Publication Date: 2010-01-01
Language: en
Type: article
Access and Citation
AI Researcher Chatbot
Get quick answers to your questions about the article from our AI researcher chatbot