Abstract:In order to summarize the experience of providing services to readers and improve the service efficiency and quality,it is necessary to analyze readers'psychology.By studying the psychological require...In order to summarize the experience of providing services to readers and improve the service efficiency and quality,it is necessary to analyze readers'psychology.By studying the psychological requirements and reading habits of readers of different types,including college students,professional teachers,graduates and college administrators and other staff,this paper discusses the service model of libraries-different services for different readers.Besides,the paper lists various bad behaviors of some readers and provides countermeasures against the behaviors after investigating their causes.Only by knowing readers'psychology could libraries improve their service quality.Read More
Publication Year: 2008
Publication Date: 2008-01-01
Language: en
Type: article
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