Title: Empirical Research on Manager's Role Theory of Restaurant General Manager
Abstract: Based on Mintzberg's manager's role theory,the empirical research on the general manager of Chinese restaurants is made in this paper.The research contents include the Chinese restaurant general manager's importance perception evaluation on ten roles,the difference of their role play in practice,and the difference of the general manager's role at different level.The research result is that the general manager of restaurant thinks that there is a difference between the comparatively important role and the practical role,and there is a practical role play difference between the full general manager and associate general manager.Hence,the restaurant should build the standard for general manger's role,and the general manager should understand his role,and try to reduce the conflict in practice and to work better.
Publication Year: 2009
Publication Date: 2009-01-01
Language: en
Type: article
Access and Citation
AI Researcher Chatbot
Get quick answers to your questions about the article from our AI researcher chatbot