Title: Mechanism of Customer Interaction in Innovation Process of KIBS
Abstract:The innovation of knowledge intensive business services(KIBS) is a cooperative producing process between KIBS and customers.Frequent interaction is required in this process.A case of consultation coop...The innovation of knowledge intensive business services(KIBS) is a cooperative producing process between KIBS and customers.Frequent interaction is required in this process.A case of consultation cooperation is analysised in this paper,aiming to study the mechanism of customer interaction during the innovation process of KIBS.The evolution of interactive intention and route of knowledge transferring during the innovation process are also discussed.Read More
Publication Year: 2008
Publication Date: 2008-01-01
Language: en
Type: article
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