Title: La innovación como proceso y su gestión en la organización: una aplicación para el sector gráfico colombiano
Abstract: The purpose of this document is to provide a reflection on the EMOI model and the MPDCA tool, determining its characteristics and possible forms of application for innovation in Colombian companies.For this, it will be announced the functions of the model and the tool, also, on the other hand, maps such as empathy and experience that help the development of the