Title: A Framework for Assessing Best Practice in Decision Making
Abstract: Businesses are nowadays faced with complex and ill-defined decision problems. Decision making is an organisational process of paramount importance. Yet, evidence in organisational decision making suggests that businesses incur substantial losses due to bad practice in decision making. This work proposes a conceptual framework for assessing the performance of organisational decision making practices. By critically examining the literature on decision making, the paper identifies eight critical factors (process, information, technology, people and skills, context, management structures, efficiency and overall decision performance) for studying organisational decision making practices. In-depth interviews with practitioners in the field of decision analysis have been conducted to identify examples of best practice in decision making. The findings of the ongoing project are presented.
Publication Year: 2007
Publication Date: 2007-01-01
Language: en
Type: article
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Cited By Count: 4
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