Get quick answers to your questions about the article from our AI researcher chatbot
{'id': 'https://openalex.org/W2332277147', 'doi': 'https://doi.org/10.1142/9789814299701_0018', 'title': 'Qualitative Approach and Grounded Theory for Assessing User Evaluation of Library Services: City Library Network of Perugia - A Case Study', 'display_name': 'Qualitative Approach and Grounded Theory for Assessing User Evaluation of Library Services: City Library Network of Perugia - A Case Study', 'publication_year': 2010, 'publication_date': '2010-01-01', 'ids': {'openalex': 'https://openalex.org/W2332277147', 'doi': 'https://doi.org/10.1142/9789814299701_0018', 'mag': '2332277147'}, 'language': 'en', 'primary_location': {'is_oa': False, 'landing_page_url': 'https://doi.org/10.1142/9789814299701_0018', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S4306525171', 'display_name': 'Qualitative and Quantitative Methods in Libraries', 'issn_l': None, 'issn': None, 'is_oa': False, 'is_in_doaj': False, 'is_core': True, 'host_organization': None, 'host_organization_name': None, 'host_organization_lineage': [], 'host_organization_lineage_names': [], 'type': 'journal'}, 'license': None, 'license_id': None, 'version': None, 'is_accepted': False, 'is_published': False}, 'type': 'article', 'type_crossref': 'proceedings-article', 'indexed_in': ['crossref'], 'open_access': {'is_oa': False, 'oa_status': 'closed', 'oa_url': None, 'any_repository_has_fulltext': False}, 'authorships': [{'author_position': 'first', 'author': {'id': 'https://openalex.org/A5087011007', 'display_name': 'Chiara Faggiolani', 'orcid': 'https://orcid.org/0000-0003-2999-1883'}, 'institutions': [{'id': 'https://openalex.org/I861853513', 'display_name': 'Sapienza University of Rome', 'ror': 'https://ror.org/02be6w209', 'country_code': 'IT', 'type': 'education', 'lineage': ['https://openalex.org/I861853513']}], 'countries': ['IT'], 'is_corresponding': True, 'raw_author_name': 'Chiara Faggiolani', 'raw_affiliation_strings': ['Scuola Speciale per Archivisti e Bibliotecari, Sapienza Università di Roma, Italy'], 'affiliations': [{'raw_affiliation_string': 'Scuola Speciale per Archivisti e Bibliotecari, Sapienza Università di Roma, Italy', 'institution_ids': ['https://openalex.org/I861853513']}]}], 'institution_assertions': [], 'countries_distinct_count': 1, 'institutions_distinct_count': 1, 'corresponding_author_ids': ['https://openalex.org/A5087011007'], 'corresponding_institution_ids': ['https://openalex.org/I861853513'], 'apc_list': None, 'apc_paid': None, 'fwci': 0.0, 'has_fulltext': False, 'cited_by_count': 1, 'citation_normalized_percentile': {'value': 0.622422, 'is_in_top_1_percent': False, 'is_in_top_10_percent': False}, 'cited_by_percentile_year': {'min': 64, 'max': 71}, 'biblio': {'volume': None, 'issue': None, 'first_page': '132', 'last_page': '141'}, 'is_retracted': False, 'is_paratext': False, 'primary_topic': {'id': 'https://openalex.org/T10154', 'display_name': 'Customer Service Quality and Loyalty', 'score': 0.9145, 'subfield': {'id': 'https://openalex.org/subfields/1407', 'display_name': 'Organizational Behavior and Human Resource Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}, 'topics': [{'id': 'https://openalex.org/T10154', 'display_name': 'Customer Service Quality and Loyalty', 'score': 0.9145, 'subfield': {'id': 'https://openalex.org/subfields/1407', 'display_name': 'Organizational Behavior and Human Resource Management'}, 'field': {'id': 'https://openalex.org/fields/14', 'display_name': 'Business, Management and Accounting'}, 'domain': {'id': 'https://openalex.org/domains/2', 'display_name': 'Social Sciences'}}], 'keywords': [{'id': 'https://openalex.org/keywords/qualitative-analysis', 'display_name': 'Qualitative analysis', 'score': 0.4928584}, {'id': 'https://openalex.org/keywords/qualitative-property', 'display_name': 'Qualitative property', 'score': 0.4908765}, {'id': 'https://openalex.org/keywords/user-satisfaction', 'display_name': 'User Satisfaction', 'score': 0.47309068}], 'concepts': [{'id': 'https://openalex.org/C156325361', 'wikidata': 'https://www.wikidata.org/wiki/Q1152864', 'display_name': 'Grounded theory', 'level': 3, 'score': 0.7454465}, {'id': 'https://openalex.org/C56995899', 'wikidata': 'https://www.wikidata.org/wiki/Q1126687', 'display_name': 'Focus group', 'level': 2, 'score': 0.5813595}, {'id': 'https://openalex.org/C190248442', 'wikidata': 'https://www.wikidata.org/wiki/Q839486', 'display_name': 'Qualitative research', 'level': 2, 'score': 0.55216527}, {'id': 'https://openalex.org/C47941915', 'wikidata': 'https://www.wikidata.org/wiki/Q107885', 'display_name': 'Speculation', 'level': 2, 'score': 0.5345539}, {'id': 'https://openalex.org/C41008148', 'wikidata': 'https://www.wikidata.org/wiki/Q21198', 'display_name': 'Computer science', 'level': 0, 'score': 0.5121076}, {'id': 'https://openalex.org/C3018587665', 'wikidata': 'https://www.wikidata.org/wiki/Q7268696', 'display_name': 'Qualitative analysis', 'level': 3, 'score': 0.4928584}, {'id': 'https://openalex.org/C87156501', 'wikidata': 'https://www.wikidata.org/wiki/Q7268708', 'display_name': 'Qualitative property', 'level': 2, 'score': 0.4908765}, {'id': 'https://openalex.org/C3017893058', 'wikidata': 'https://www.wikidata.org/wiki/Q999278', 'display_name': 'User satisfaction', 'level': 2, 'score': 0.47309068}, {'id': 'https://openalex.org/C161191863', 'wikidata': 'https://www.wikidata.org/wiki/Q199655', 'display_name': 'Library science', 'level': 1, 'score': 0.4438243}, {'id': 'https://openalex.org/C177264268', 'wikidata': 'https://www.wikidata.org/wiki/Q1514741', 'display_name': 'Set (abstract data type)', 'level': 2, 'score': 0.41513038}, {'id': 'https://openalex.org/C144024400', 'wikidata': 'https://www.wikidata.org/wiki/Q21201', 'display_name': 'Sociology', 'level': 0, 'score': 0.32525074}, {'id': 'https://openalex.org/C36289849', 'wikidata': 'https://www.wikidata.org/wiki/Q34749', 'display_name': 'Social science', 'level': 1, 'score': 0.14137596}, {'id': 'https://openalex.org/C144133560', 'wikidata': 'https://www.wikidata.org/wiki/Q4830453', 'display_name': 'Business', 'level': 0, 'score': 0.08395231}, {'id': 'https://openalex.org/C10138342', 'wikidata': 'https://www.wikidata.org/wiki/Q43015', 'display_name': 'Finance', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C107457646', 'wikidata': 'https://www.wikidata.org/wiki/Q207434', 'display_name': 'Human–computer interaction', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C119857082', 'wikidata': 'https://www.wikidata.org/wiki/Q2539', 'display_name': 'Machine learning', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C19165224', 'wikidata': 'https://www.wikidata.org/wiki/Q23404', 'display_name': 'Anthropology', 'level': 1, 'score': 0.0}, {'id': 'https://openalex.org/C199360897', 'wikidata': 'https://www.wikidata.org/wiki/Q9143', 'display_name': 'Programming language', 'level': 1, 'score': 0.0}], 'mesh': [], 'locations_count': 1, 'locations': [{'is_oa': False, 'landing_page_url': 'https://doi.org/10.1142/9789814299701_0018', 'pdf_url': None, 'source': {'id': 'https://openalex.org/S4306525171', 'display_name': 'Qualitative and Quantitative Methods in Libraries', 'issn_l': None, 'issn': None, 'is_oa': False, 'is_in_doaj': False, 'is_core': True, 'host_organization': None, 'host_organization_name': None, 'host_organization_lineage': [], 'host_organization_lineage_names': [], 'type': 'journal'}, 'license': None, 'license_id': None, 'version': None, 'is_accepted': False, 'is_published': False}], 'best_oa_location': None, 'sustainable_development_goals': [{'score': 0.43, 'id': 'https://metadata.un.org/sdg/11', 'display_name': 'Sustainable cities and communities'}], 'grants': [], 'datasets': [], 'versions': [], 'referenced_works_count': 0, 'referenced_works': [], 'related_works': ['https://openalex.org/W4240869053', 'https://openalex.org/W4210571819', 'https://openalex.org/W2926780501', 'https://openalex.org/W2887022741', 'https://openalex.org/W2538755500', 'https://openalex.org/W2363024216', 'https://openalex.org/W2186681962', 'https://openalex.org/W2045096427', 'https://openalex.org/W1566585837', 'https://openalex.org/W1527224894'], 'abstract_inverted_index': {'Qualitative': [0, 328], 'and': [1, 12, 45, 71, 94, 128, 134, 141, 168, 192, 195, 236, 254, 292, 314, 329], 'Quantitative': [2, 330], 'Methods': [3, 331], 'in': [4, 43, 99, 103, 173, 332], 'Libraries,': [5], 'pp.': [6], '132-141': [7], '(2010)': [8], 'No': [9], 'AccessQualitative': [10], 'Approach': [11], 'Grounded': [13, 251, 273], 'Theory': [14, 252], 'for': [15], 'Assessing': [16], 'User': [17], 'Evaluation': [18], 'of': [19, 25, 75, 82, 106, 114, 122, 131, 139, 186, 215, 218, 247, 250, 294], 'Library': [20, 23, 44, 59, 89], 'Services:': [21], 'City': [22, 88], 'Network': [24, 90], 'Perugia': [26], '-': [27], 'A': [28, 303], 'Case': [29], 'StudyChiara': [30], 'FaggiolaniChiara': [31], 'FaggiolaniScuola': [32], 'Speciale': [33], 'per': [34], 'Archivisti': [35], 'e': [36], 'Bibliotecari,': [37], 'Sapienza': [38], 'Università': [39], 'di': [40], 'Roma,': [41], 'ItalyPhd': [42], 'Information': [46], 'Sciencehttps://doi.org/10.1142/9789814299701_0018Cited': [47], 'by:1': [48], '(Source:': [49], 'Crossref)': [50], 'PreviousNext': [51], 'AboutSectionsPDF/EPUB': [52], 'ToolsAdd': [53], 'to': [54, 58, 86, 118, 148, 188, 243, 255, 263, 299], 'favoritesDownload': [55], 'CitationsTrack': [56], 'CitationsRecommend': [57], 'ShareShare': [60], 'onFacebookTwitterLinked': [61], 'InRedditEmail': [62], 'Abstract:': [63], 'This': [64], 'paper': [65, 229], 'presents': [66], 'the': [67, 69, 72, 80, 87, 104, 115, 120, 124, 126, 129, 153, 158, 170, 181, 184, 206, 212, 216, 225, 228, 231, 245, 248, 258], 'aims,': [68], 'methodology': [70, 154], 'preliminary': [73], 'results': [74], 'an': [76, 178], 'in-progress': [77], 'investigation': [78, 116, 182, 240], 'into': [79, 211, 224], 'users': [81], 'four': [83], 'libraries': [84], 'belonging': [85], '(one': [91], 'main': [92, 112], 'library': [93], 'three': [95], 'satellite': [96], 'public': [97], 'libraries)': [98], 'Perugia,': [100], 'a': [101, 150], 'city': [102], 'centre': [105], 'Italy': [107], 'with': [108], '160,000': [109], 'inhabitants.': [110], 'The': [111, 239], 'aim': [113], 'is': [117, 261], 'explore': [119], 'degree': [121], 'satisfaction,': [123, 191], 'needs,': [125], 'motivation': [127], 'perceptions': [130], 'both': [132], 'real': [133], 'potential': [135], 'users,': [136], 'by': [137, 205, 279], 'means': [138], 'quantitative': [140], 'qualitative': [142, 269], 'research': [143, 235, 270], 'methods.': [144], 'It': [145], 'also': [146], 'aims': [147], 'be': [149], 'reflection': [151], 'on': [152, 285, 288], 'used,': [155], 'accepting': [156], 'that': [157], 'dichotomy': [159], '"qualitative': [160], 'versus': [161], 'quantitative"': [162], 'has': [163, 241], 'long': [164], 'been': [165], 'set': [166], 'aside': [167], 'considers': [169], 'two': [171], 'approaches': [172], 'fact': [174], 'deeply': [175], 'complementary.': [176], 'On': [177], 'operational': [179], 'level,': [180], 'foresaw': [183], 'use': [185], 'questionnaires': [187], 'evaluate': [189], 'user': [190], 'face-to-face': [193], 'interviews': [194], 'focus': [196], 'group': [197], 'sessions': [198], 'aimed': [199], 'at': [200], 'examining': [201], 'specific': [202], 'issues': [203], 'raised': [204], 'questionnaires,': [207], 'enquiring': [208], 'not': [209], 'only': [210], '"how': [213], 'much"': [214], 'incidence': [217], 'certain': [219], 'variables': [220], 'but': [221], 'more': [222], 'interestingly': [223], '"why".': [226], 'Finally,': [227], 'examines': [230], 'relationship': [232], 'between': [233], 'empirical': [234], 'theoretical': [237], 'speculation.': [238], 'attempted': [242], 'ascertain': [244], 'validity': [246], 'application': [249], 'Methodology': [253], 'establish': [256], 'whether': [257], 'ATLAS.ti': [259], 'program': [260], 'able': [262], 'guarantee': [264], 'greater': [265], 'objectivity': [266], 'when': [267], 'applying': [268], 'techniques.': [271], 'Keywords:': [272], 'TheoryQualitative': [274, 337], 'methodInterviewATLAS.tiAdvocacyInterpretation': [275], 'FiguresReferencesRelatedDetailsCited': [276], 'By': [277], '1Cited': [278], 'lists': [280], 'all': [281], 'citing': [282], 'articles': [283], 'based': [284], 'Crossref': [286], 'citation.Study': [287], 'Social': [289], 'Integration': [290], 'Identification': [291], 'Characteristics': [293], 'Migrants': [295], 'from': [296], '"Yangtze': [297], 'River': [298], 'Huaihe': [300], 'River"': [301], 'Project:': [302], 'Time-Driven': [304], 'PerspectiveZiheng': [305], 'Shangguan,': [306], 'Mark': [307], 'Yaolin': [308], 'Wang,': [309], 'Jianyuan': [310], 'Huang,': [311], 'Guoqing': [312], 'Shi': [313], 'Liangliang': [315], 'Song': [316], 'et': [317], 'al.25': [318], 'December': [319], '2019': [320], '|': [321], 'Sustainability,': [322], 'Vol.': [323], '12,': [324], 'No.': [325], '1': [326], 'Recommended': [327], 'Libraries': [333], 'Metrics': [334], 'History': [335], 'KeywordsGrounded': [336], 'methodInterviewATLAS.tiAdvocacyInterpretationPDF': [338], 'download': [339]}, 'cited_by_api_url': 'https://api.openalex.org/works?filter=cites:W2332277147', 'counts_by_year': [{'year': 2019, 'cited_by_count': 1}], 'updated_date': '2024-12-11T19:59:10.758054', 'created_date': '2016-06-24'}