Title: Exploring the factors influencing the usability of academic websites
Abstract: In this article the authors review the definitions of website usability from the 1990s to the present day and several approaches that have been used for the evaluation of university websites. Building on this experience they have developed a survey instrument to explore student views at their own institution, the University of Dhaka. The responses from the student population are analyzed by demographics, use, and the usefulness of the website. Only a small proportion of the survey population reported always finding what they needed. From the result, five factors are considered important for achieving usability: Interactivity and functionality; Navigation, searching and interface attractiveness; Accuracy, currency and authority of information; Accessibility, understandability, learnability and operability; Efficiency and reliability. Most students are not satisfied with the Dhaka University website and essential development is needed to improve content quality and accuracy.
Publication Year: 2013
Publication Date: 2013-03-01
Language: en
Type: article
Indexed In: ['crossref']
Access and Citation
Cited By Count: 17
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