Title: A cross-hospital exploration of nurses’ experiences with horizontal violence
Abstract: Journal of Nursing ManagementVolume 24, Issue 5 p. 624-633 Original Article A cross-hospital exploration of nurses’ experiences with horizontal violence Gina Myers PhD, RN, Corresponding Author Gina Myers PhD, RN Associate/Research Consultant St Joseph's Hospital Health Center, Syracuse, NY, USA Correspondence Gina Myers 301 Prospect Avenue Syracuse NY 13203 USA E-mail: [email protected]Search for more papers by this authorDenise Côté-Arsenault PhD, RNC, FNAP, FAAN, Denise Côté-Arsenault PhD, RNC, FNAP, FAAN Professor and Department Chair UNC Greensboro School of Nursing, Greensboro, North CarolinaSearch for more papers by this authorPriscilla Worral PhD, RN, Priscilla Worral PhD, RN Coordinator of Nursing Research Upstate University Hospital, Upstate Medical University, Syracuse, NY, USASearch for more papers by this authorRoberta Rolland PhD, RN, FNP, Roberta Rolland PhD, RN, FNP Assistant Professor and Director of Undergraduate Programs Upstate Medical University, College of Nursing, Syracuse, NY, USASearch for more papers by this authorDenise Deppoliti PhD, RN, PMHCNS-BC, Denise Deppoliti PhD, RN, PMHCNS-BC Faculty St Joseph's College of Nursing, St Joseph's Hospital Health Center, Syracuse, NY, USASearch for more papers by this authorElizabeth Duxbury MS, RN, ACNS-BC, Elizabeth Duxbury MS, RN, ACNS-BC Medical Surgical Clinical Nurse Specialist Crouse Hospital, Syracuse, NY, USASearch for more papers by this authorMartiel Stoecker DNP, CNM, RN, Martiel Stoecker DNP, CNM, RN Obstetrical Clinical Nurse Specialist Crouse Hospital, Syracuse, NY, USASearch for more papers by this authorKathleen Sellers PhD, RN, Kathleen Sellers PhD, RN Associate Professor College of Health Sciences and Management, SUNY Polytechnic, Utica, NY, USASearch for more papers by this author Gina Myers PhD, RN, Corresponding Author Gina Myers PhD, RN Associate/Research Consultant St Joseph's Hospital Health Center, Syracuse, NY, USA Correspondence Gina Myers 301 Prospect Avenue Syracuse NY 13203 USA E-mail: [email protected]Search for more papers by this authorDenise Côté-Arsenault PhD, RNC, FNAP, FAAN, Denise Côté-Arsenault PhD, RNC, FNAP, FAAN Professor and Department Chair UNC Greensboro School of Nursing, Greensboro, North CarolinaSearch for more papers by this authorPriscilla Worral PhD, RN, Priscilla Worral PhD, RN Coordinator of Nursing Research Upstate University Hospital, Upstate Medical University, Syracuse, NY, USASearch for more papers by this authorRoberta Rolland PhD, RN, FNP, Roberta Rolland PhD, RN, FNP Assistant Professor and Director of Undergraduate Programs Upstate Medical University, College of Nursing, Syracuse, NY, USASearch for more papers by this authorDenise Deppoliti PhD, RN, PMHCNS-BC, Denise Deppoliti PhD, RN, PMHCNS-BC Faculty St Joseph's College of Nursing, St Joseph's Hospital Health Center, Syracuse, NY, USASearch for more papers by this authorElizabeth Duxbury MS, RN, ACNS-BC, Elizabeth Duxbury MS, RN, ACNS-BC Medical Surgical Clinical Nurse Specialist Crouse Hospital, Syracuse, NY, USASearch for more papers by this authorMartiel Stoecker DNP, CNM, RN, Martiel Stoecker DNP, CNM, RN Obstetrical Clinical Nurse Specialist Crouse Hospital, Syracuse, NY, USASearch for more papers by this authorKathleen Sellers PhD, RN, Kathleen Sellers PhD, RN Associate Professor College of Health Sciences and Management, SUNY Polytechnic, Utica, NY, USASearch for more papers by this author First published: 09 February 2016 https://doi.org/10.1111/jonm.12365Citations: 26Read the full textAboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onEmailFacebookTwitterLinkedInRedditWechat Abstract Aim To explore nurses’ experiences of horizontal violence (HV) in three diverse non-affiliated organisations within a single city in the USA. Background Horizontal violence, also called workplace bullying or lateral violence, is a long-standing nursing issue. Method Content analysis was used to analyse open-format textual responses from 126 registered nurses. Results A powerful collective story emerged from nurses’ shared experiences with HV, describing the characters and the setting in which HV and its consequences exist. Nurses’ depictions of HV were consistent despite the different organisational structures of their workplaces suggesting that hospital type is not the explanation for HV, rather the culture of acute care nursing. Nurses want change and asked for tactics to resolve HV within their institutions; some provided specific solutions. Conclusion Nurse managers must continue to address HV by using a variety of known tactics, as well as adopting new evidence-based interventions as they are identified. The anti-bullying message should be disseminated through professional nursing organisations as well as in local health-care establishments. Implications for nursing management Nurse managers need to be the culture champions who hold individuals accountable for HV and foster professionalism through their leadership. References Allen C., Holland P. & Reynolds R. (2015) The effect of bullying on burnout in nurses: the moderating role of psychological detachment. Journal of Advanced Nursing 71 (2), 381–390. Avolio B.J., Gardner W.L., Walumbwa F.O., Luthan F. & May D. (2004) Unlocking the mask: A look at the process by which authentic leaders impact follower attitudes and behaviours. Leadership Quarterly 15, 801–823. Baltimore J.J. (2006) Nurse collegiality: fact or fiction? Nurse Manager 37 (5), 28–36. Bent K.N. 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