Title: Aligning Information Systems strategy with the Business Strategy in a South African Banking Environment
Abstract:Although literature shows that the alignment of information systems with business strategies is important to organizational performance, there is no standardized framework to guide how this alignment ...Although literature shows that the alignment of information systems with business strategies is important to organizational performance, there is no standardized framework to guide how this alignment can be improved, notably in the context of a banking environment. South African banks tend to have mixed realizations in terms of the expected value of information systems investments, and this paper argues that this is primarily due to misalignment between the Information systems strategy and the business strategy. Information systems projects appear to not deliver what they are intended to; business and information systems managers seem to lack a clear understanding of each other’s environments, and subsequently the required resources are allocated inappropriately. This paper grapples with ways by which a South African bank may improve alignment of information systems and business strategies. Following interpretive research paradigm, the strategic alignment model was used as a theoretical framework for a case study conducted in one of South Africa’s leading banks. Informed by the empirical evidence, this paper concludes with a conceptualized framework for the improved alignment of information systems strategy and business strategy, in a banking environment.Read More
Publication Year: 2014
Publication Date: 2014-01-01
Language: en
Type: article
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Cited By Count: 8
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