Title: SUSTAINABLE DEVELOPMENT OF KNOWLEDGE WORKERS
Abstract: Literature specifies that knowledge workers represent more than half of all employees in advanced economies. In general knowledge workers are people who, when working, use their brain more than their muscles. The most important part of knowledge workers’ work happens in their head. They create, distribute and use knowledge. They usually have highly specialized knowledge with dominant tacit dimension and may be the only one who has this knowledge in the organization. They are very creative and continuously learn new things, even though some of them work with hands. They like autonomy, but develop relationships with other employees. They value their knowledge and they may hesitate to share it. Management of knowledge workers is one of important challenges of our world. Knowledge workers are difficult to manage, because the process of their work cannot be observed. Intangible character of knowledge causes that managers of knowledge workers cannot use traditional methods and tools of management. One of important factors of knowledge workers management is their personal development. Knowledge workers if they are to be productive must acquire new explicit and tacit knowledge and improve their ability to use it. Development of knowledge workers can meet the need of sustainability only when built on solid knowledge of knowledge worker’s personality. Personality is a strong and important factor that influences how knowledge worker responses to incentives, how he learns and how (if) he shares knowledge. Personality of knowledge worker provides link to knowledge worker’s strengths and weaknesses and to his talents. The article discusses some options how to support personal development of knowledge workers.
Publication Year: 2011
Publication Date: 2011-01-01
Language: en
Type: article
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