Title: Portfolio Process Evaluation: An Enhanced Perspective with Cost-Efficient Options
Abstract: A unique process evaluation effort began by first assessing the phases in an overall project, such as solicitation, contracting, project design, implementation, etc. A supplemental, cost-effective evaluation was then created by re-analyzing the data by program area to assess program level process improvement opportunities. An overarching process evaluation of the entire New York Energy $mart SM Program (the energy public benefits program in New York consisting of more than 35 program offerings) was conducted in the fall of 2001. One overarching issue for any public benefits program should be assessing the quality and ways it can improve its method of program delivery. Evaluation has almost always been conducted on a program-by-program basis. However, this program-by-program approach cannot easily find cross-cutting administration issues and areas where improvements might be made that could affect multiple program efforts. This new, overall evaluation effort was designed to investigate solicitations, contracting, form and project design, feedback loops, and program refinement across all programs and to provide an initial understanding of opportunities for improving program processes. In addition, further data mining was able to provide a look at program areas and compare results within process phases with implications for program cost-effectiveness, efficiency of time and resources, and dollar savings. The data were examined by five program areas. These are: Energy Services Industry, Market Transformation, Technical Assistance, Low-Income, and Research and Development.
Publication Year: 2003
Publication Date: 2003-01-01
Language: en
Type: article
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Cited By Count: 2
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