Title: Participation as the key to successful change – a public sector case study
Abstract: Public sector reform has focussed attention on how different models of change can contribute to organizational metamorphosis. Traditional “top down” approaches are unlikely to achieve the necessary change. Instead, using a case study of an Irish public sector organization, this article argues that direct participation, involving frontline staff, can play a key role in ensuring acceptance of change and in creating the conditions for employees to make effective contributions to their organization. Direct participation plays a vital role in employee development. However, it also places demands on organizations to adopt a more facilitative and supportive style of management and to put in place mechanisms that will ensure that participation becomes an integral part of the work process.
Publication Year: 2002
Publication Date: 2002-12-01
Language: en
Type: article
Indexed In: ['crossref']
Access and Citation
Cited By Count: 78
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