Title: What and how about quality function deployment (QFD)
Abstract: QFD is more a process than just a tool for product as well as production process development based on the concept of Company Wide Quality Control. Essential characteristics are: customer orientation, team approach and a way of concisely structuring communications and linking together information. The methodology is described to discuss experiences and some implementation problems. Although first used by the Japanese, experiences from "Western" companies support the results of better products and production planning. Key factor for success is the Cross Functional Management approach.
Publication Year: 1996
Publication Date: 1996-12-01
Language: en
Type: article
Indexed In: ['crossref']
Access and Citation
Cited By Count: 261
AI Researcher Chatbot
Get quick answers to your questions about the article from our AI researcher chatbot