Title: Performance measurement: a look at some possible dysfunctions
Abstract: Performance measurement can promote both accountability and improved performance but schemes that are geared for one purpose may not be ideal for promoting the other. This paper suggests that performance measurement can involve the siphoning of resources from “production” to overhead (under noble pretenses) and that this may not foster greater value for money.
Publication Year: 2002
Publication Date: 2002-09-01
Language: en
Type: article
Indexed In: ['crossref']
Access and Citation
Cited By Count: 58
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